Solved Boot device not found - pls help

October 31, 2010 at 05:50:31
Specs: Windows XP, 1.993 GHz / 766 MB
I'm a rookie and need some quidance.
I went to go on my laptop and at startup received a black screen with the following messages:
- boot device not found
- please install an operating system on your hard disk
- F2 for diagnostics
- for more information - please visit www.hp.com/go/techcenter/startup

Seems I have lost my O/S

My laptop is less than 1 year old, Windows 7 - AVG free edition, and regularily scanned / cleaned with various utilities. I have had very few problems and regularily updated.

I might add, I was on the laptop yesterday morning without any problems,
Later in the day I installed a new and sealed unopened software game and installed and played
it without any problems. After shutdown and an attempt to go back on the laptop later was when I got the error messages above. Could this game have caused my problems??
In any event - I have tried repeatedly and the laptop still shows these messages at start up.
I do have boot disks on hand created when I first got this laptop but, I beleive If I use these, my laptop will be loaded back to original settings. I can't do this as, I have important files i need to
access. Please, what are the proper steps to correct my problem(s). Thanks so much Tracy!


See More: Boot device not found - pls help

Report •


#1
October 31, 2010 at 06:19:33
✔ Best Answer
Make a free windows 7 recovery disc here:
http://neosmart.net/blog/2009/windo...

Then tap f8 on bootup and select 'repair my computer'
There you will see options on what you can repair.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#2
October 31, 2010 at 06:21:31
Boot device not found means it can't find a hard drive. Did you press F2 to run a diagnostics?

Report •

#3
October 31, 2010 at 06:34:02
Yes I did the diagnostic, memory was ok - hard disk failed - what next, thx grasshopper

Report •

Related Solutions

#4
October 31, 2010 at 06:52:02
Then it sounds like your hard drive is toast. Unfortunately, since you didn't back up your data, it may be lost. There are data recovery services, but it's very expensive to go this route. It may be that a cable came loose, but I doubt it. Since your experience is limited, I would advise you to take it in for repair. It may also be a motherboard or power problem that won't let the hard drive be detected. Good Luck.

Report •

#5
October 31, 2010 at 07:20:30
"Unfortunately, since you didn't back up your data, it may be lost."
That isn't true in all cases. You can try slaving the drive to another PC and retreiving the info, or even using a usb transfer cable or a HD caddy.
If the drive is totally dead, yes, then you are pretty well done.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#6
October 31, 2010 at 08:18:58
Watch the POST screens at start up to see if the hard drive is being configured. If you don't see any POST screens try tapping Esc to view them. Or boot to the BIOS (setup) screens to see what is reported there. To boot into setup watch the start up screens for instructions on what keystroke/s to use.

Report •

#7
October 31, 2010 at 10:09:45
thx eveyone, I downloaded XPuser suggestion and was able to load the recovery
disk - unfortunately, the system could not be automatically fixed.........
guess its a trip to the repair shop tomorrow.i aprreciate all your efforts!

Report •

#8
October 31, 2010 at 11:10:11
Good Luck with that- thanks for posting back.
Be sure to get all your important docs, pics etc off the HD as they will just reformat it and you will lose everything. They won't even ask if you saved your info...so be prepared!

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#9
March 16, 2011 at 07:58:29
hello,

when I was isstaling asoftware in my laptop, I received a black screen with the following message
NTLDR
Enter Ctrl + alt+suppr for stat-up.

although I did many times the same message appear. And windows 2007 did not oppen.

how can I repair or solve this problem?

REGARDS


Report •

#10
March 16, 2011 at 08:23:20
ADEL

You need to start your own thread here at CN. Include all system information and a detailed description of your problem.


Report •


Ask Question