Solved Blank White Desktop Virus?

December 19, 2012 at 14:05:06
Specs: Windows 7
I recently got some sort of virus that makes my desktop completely blank white! I cant click or anything, once I log in. However, my screen before I log in and and when I press cntrl alt delete, is completely fine. Only my desktop is blank white. I cant get my task manager open either. When I restart though, when I'm being logged out, I can see my desktop and all my icons for a brief second. I could really use some help. Anybody have any ideas on how to help me fix my problem?

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✔ Best Answer
December 20, 2012 at 13:26:09
I don't think you are doing anything wrong.

Try this:
http://www.tech-recipes.com/rx/780/...

Make sure you get that command line exactly right (no extra spaces or whatever).

EDIT:
I meant the command at #5 on there.

The "first response" in the thread says c:windowssystem32restorerstrui.exe but that is wrong (no backslashes).
It should be c:\windows\system32\restore\rstrui.exe
(another valid variant of the original command)


Always pop back and let us know the outcome - thanks



#1
December 19, 2012 at 16:02:23
do a system restore back to BEFORE the problem

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
December 19, 2012 at 17:42:36
Restart the machine in Safe Mode (F8 at start up and select Safe Mode).
Do a System Restore to a date before you began seeing problems, use 'show more restore points' if needed. Do not be afraid to go back a week or two before you remember the first issue, since it may have been there for a little while in the background.
When System Restore completes, return to Safe Mode but with Networking. Download, Update, and Run Malwarebytes. Remove all it finds.
Restart normal and update and run your antivirus program.
This will cover all concerns.

You have to be a little bit crazy to keep you from going insane.


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#3
December 20, 2012 at 13:07:10
Hmm. When i start up in Safe Mode, and I enter my password and hit enter, it automaticly logs me off and the computer restarts out of safe mode. Is this something I can be doing wrong? By the way, thanks to everyone for answering so quickly.

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Related Solutions

#4
December 20, 2012 at 13:26:09
✔ Best Answer
I don't think you are doing anything wrong.

Try this:
http://www.tech-recipes.com/rx/780/...

Make sure you get that command line exactly right (no extra spaces or whatever).

EDIT:
I meant the command at #5 on there.

The "first response" in the thread says c:windowssystem32restorerstrui.exe but that is wrong (no backslashes).
It should be c:\windows\system32\restore\rstrui.exe
(another valid variant of the original command)


Always pop back and let us know the outcome - thanks


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#5
December 23, 2012 at 15:16:51
Thanks, I did that and now everythings back to normal! I ran all my security and now everything is all good. Thanks again!

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#6
December 23, 2012 at 15:25:23
Glad to hear it and thanks for popping back. If you care to select a Best Answer that will mark this post as closed.

Always pop back and let us know the outcome - thanks


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