Solved acer aspire factory restore

December 29, 2013 at 07:54:53
Specs: Windows 7

hi I done a factory reinstall on my acer aspire ax5400 desktop everything was running fine until it got to installing 0/25 installation and it stopped running when it got to 19/25 windows office 2010.i left it running all night and it was still stuck on 19/25.please help

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✔ Best Answer
January 2, 2014 at 09:53:06

thank you for all your help Derek I tried everything you advised and at the end of the day I went to a computer repair shop and they told me my hard drive was corrupt and knackerd,so I brought a new one and everything is fine.thank you and happy new year 2 you.


#1
December 29, 2013 at 13:57:57

Turn off and remove from domestic power supply. Next hold the power off/on button in for about 20 seconds. See if that un-sticks it. You might have to do the restore again.

Always pop back and let us know the outcome - thanks


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#2
December 30, 2013 at 00:07:49

thank you for the reply but still the same what can I do.thank you

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#3
December 30, 2013 at 09:03:53

Let us know why you were doing the restore - it might give some clue about the present problem.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
December 31, 2013 at 23:59:54

hi I done a factory restore because my computer was slow and I wanted to start from fresh,i have done factory restore before and had no problems I done the restore after talktalk done a dianostics test on my broadband and phone.
and I did not do a backup of my fiels

message edited by leemill


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#5
January 1, 2014 at 08:17:12

Are you doing this:
http://www.tomshardware.co.uk/forum...

The rest assumes you are using a CD or CD's:
Try washing the CD(s) in warm water and washing up liquid. Gently rub the underside with your thumb from outer to inner, rather than in circles. Rinse thoroughly and dry with kitchen tissue then try the restore again. I'm thinking that the CD(s) are not reading properly.

If that fails copy the disk(s) on another computer using a CD-R (not CD-RW) and burning at as low a speed as possible. Ensure the disk is finalized. Often you can get a good copy of a disk as it is a continuous process, even when it plays up when used for installing.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#6
January 1, 2014 at 13:46:09

hi I done what you said and it is still the same,could it be that the hard drive is corrupt or knackerd.and is it worth taking it to a computer repair shop.thank you

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#7
January 1, 2014 at 13:57:11

"could it be that the hard drive is corrupt"
It's possible but so are a good many other things at this stage. HD issues can cause slow downs but so can viruses etc.

Were you restoring from CD? If so maybe your CD or CD drive has issues.

You are in a tricky spot because without some sort of operating system it limits what can be tested. If you have another computer available you could create a CD on there that tests the HD:
http://knowledge.seagate.com/articl...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
January 2, 2014 at 09:53:06
✔ Best Answer

thank you for all your help Derek I tried everything you advised and at the end of the day I went to a computer repair shop and they told me my hard drive was corrupt and knackerd,so I brought a new one and everything is fine.thank you and happy new year 2 you.

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#9
January 2, 2014 at 12:53:43

Glad to hear all OK now - your guess was spot on. Thx for letting us know.

message edited by Derek


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