acer aspire crashes when i start laptop

November 10, 2012 at 18:23:37
Specs: Windows 7, pentium T4500/3GB

when i load my laptop up it starts slow then just blue screans and system dumps. but i can load it in safe mode with networking just fine. i found 29 viruses which i dont know how they got on it. but i got rid of them with AVG. yet it still crashes non stop on startup. i can sign in and everything but after that it blue screens....any ideas how i can repair it?

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#1
November 10, 2012 at 18:58:45

For starters download, install and run these from Safe Mode:

TDSS Killer:
http://www.softpedia.com/get/Antivi...

MalwareBytes freebie (this often finds what AV's miss):
http://www.filehippo.com/download_m...

Always pop back and let us know the outcome - thanks


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#2
December 17, 2012 at 10:51:23

Are we to expect you back?

Always pop back and let us know the outcome - thanks


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