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trouble shoot mouse in win 3.1

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Name: v_s
Date: September 30, 2004 at 14:16:40 Pacific
OS: windows3.1
CPU/Ram: 286
Comment:

mouse stopped working in win 3.1 how to trouble shoot




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Response Number 1
Name: jboy
Date: September 30, 2004 at 20:25:23 Pacific
Reply:

See if mouse works in DOS - of course, you would need the appropriate DOS mouse driver loaded. Also try another port, if possible - you don't provide much info on the device.

If the mouse is functional, try setting up the Windows driver again - if not, get another mouse


Tech Support: "I need you to boot the computer."


Customer: THUMP! Pause. "No, that didn't help."


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Response Number 2
Name: Andy11
Date: October 3, 2004 at 16:59:58 Pacific
Reply:

Do you have a serial mouse? A PS/2? Or a USB?

(Note: if it's a USB mouse, it won't work in 3.1)

anDrew


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Response Number 3
Name: jboy
Date: October 3, 2004 at 23:05:14 Pacific
Reply:

Note - since "mouse stopped working in win 3.1" USB seems unlikely in the extreme (especially on a 286!)



Tech Support: "I need you to boot the computer."


Customer: THUMP! Pause. "No, that didn't help."


0

Response Number 4
Name: neotms88
Date: October 19, 2004 at 12:31:27 Pacific
Reply:

Try reinstalling drivers for it.
to do this exit windows
change to your windows dir.
type setup
select no mouse or other pointing device
exit reboot repeat except choose the approate driver (note if you arew using a logitech mouse the microsoft drivers *will* work but you should use the approiate drivers)
btw is it a serieal or a PS/2?


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