Suppress message re printer status

June 9, 2011 at 08:14:25
Specs: Windows 7
I am running a Citrix session under Windows 2008.
Every time I print a document I get an annoying temporary popup in the system tray, explaining that I have just successfully printed a document (well, duh!).
An example is here:
http://kvisit.com/S8M-uAQ
We use an external IT support company who advise that there is no way (to their knowledge) of suppressing this message.
In fact I used to get two similar messages, but they managed to suppress one of them. I got the impression that one of them was generated by the specific printer driver (which they did suppress) and the other was generated by the operating system (the remaining one, which they could not). I am no techie and have no way of knowing if this is accurate, I just pass on what I was told.
Anyway, I find it hard to believe that there really is no way to suppress it. Any ideas?

Ideally, I would quite like to suppress only the messages which say (1) that the print was successfully printed, or (2) that the toner and/or paper is low, but to continue to provide feedback if the printout fails ie through paper jam, paper out or no toner. I appreciate that this could be asking quite a lot, and if the distinction cannot be made then I would rather suppress all notices.


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#1
June 10, 2011 at 04:29:16
The easiest way is to end the process in the tray. For example, I have an Epson printer. The process is eeventmanager.exe I could delete it or end the process in the task manager. That would stop all notices.

To stop just some notice would require a reverse engineering of the process, as far as I know.

How do you know when a politician is lying? His mouth is moving.


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#2
June 10, 2011 at 10:12:47
Hi. Thanks for trying to help out. Cancelling processes in the task manager sounds like a temporary solution that would only work for the duration of the login. I don't think that is really what I am looking for.

The message fades and disappears automatically after about 5 seconds (or I can cancel it by clicking on the "x" each time, before it fades). This gives the impression that it is no big deal, and there is an element of truth to that. But the fact that it happens every print causes the irritation to accumulate. The message is rather large and intrusive, and frequently masks something in the foreground window on which I wish to click, for which purpose I have to either delete the message or wait it out.

So if there is a permanent solution out there I would be interested, and yes I would be quite happy if it suppressed all printer feedback notices.


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#3
June 10, 2011 at 13:40:22
What printer is it? You might want to contact the manufacturer.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
June 13, 2011 at 23:26:38
The message is not printer-specific. We have several printers of differing makes installed on the network and I get the same message (but naming the relevant printer) whichever printer I select. So I would not expect the printer manufacturer to help. It seems to be an OS thing.

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#5
June 14, 2011 at 04:49:12
I found a registry key that generate some of those messages.

H_KEY_CURRENT_USER\AppEvents\EventLabels

How do you know when a politician is lying? His mouth is moving.


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