Print spooler crashes

Microsoft Windows server 2008 enterprise...
July 27, 2010 at 12:24:21
Specs: Windows Server 2008 with SP2

I have a domain controller with Server 2008 Enterprise 32bit on it. It is also being used as a print server which wasn't a problem until recently. About a month ago, the spooler started to crash every few seconds. It would not even stay up long enough for me to check the properties on my printers. The only way I could fix it was to wipe out of all of the printers and drivers with Microsoft Fixit 50126 and readd all of them over again. If I tried to inport them with the Printer Migration Tool (PrintMig), the spooler would crash again. If I added them all individually, the spooler may or may not crash for maybe a week.

Does anyone have any ideas on how to fix this. I have tried looking at Event Viewer and to see which printer is crashing and tried upgrading to different drivers, but nothing has worked. The other domain controllers/print servers with Server 2008 have not had this problem. Could a virus cause the spooler to act like this?

Any help would be appreciated.


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July 30, 2010 at 17:54:38
Check the event log for details on spooler crashes.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!

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July 31, 2010 at 20:01:27
I checked the Event Viewer but it didn't seem to help much. It mentioned not being able to find a driver for a digital copier, but the problem has not reappeared with the just the copiers and a couple of printers on the server. It only happens when I have all of my printers on there.

With the exception of the copiers, all of the printers are Hewlett Packard laserjets. The crazy thing is that these printers were on the server for 9 months before the spooler started crashing.

I will be able to get a better list of the printers together when I get back to work on Monday.


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July 31, 2010 at 20:13:14
If the only difference is, that you added the copier to that servers printserver, I guess, the driver for that copier is the problem.
Did you use the latest version of the driver for the copier?
And in addition, have you checked the manufacturers FAQ for such problems?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!

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Related Solutions

May 18, 2011 at 21:35:18
There are several ways to resolve printer spooler error, probably because there are many variations of this error.

The error caused by faulty software can be resolved by deleting all the information found in the directory.

Thereafter, navigate to the Control Panel, click on Administrative Tools and then services icon.

Find the service labeled Print Spooler, highlight it and restart the process. If that doesn’t work, the program might be corrupted.

Click on start, then Run. Search for the document labeled services.msc, and this will trigger the opening of another window.

On this window, scroll down and click “Print Spooler”. Check its setting and turn on automatic mode.

Click Okay, and restart the machine. If you’re lucky, this might be all you have to do.

Still doesn’t work? Navigate to the Add/Remove Programs screen of the Control Panel.

Find the all the software responsible for making the printer run including the drivers, and uninstall them. Be sure to be thorough about it, or the problem may not be solved.

Download the latest copy of your printer’s software from the manufacturer and reinstall it.

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