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Windows SBS 2003.. Need Help!

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Name: kbsantosh1
Date: February 10, 2006 at 02:25:21 Pacific
OS: Windows 2003
CPU/Ram: Intel 248 MB
Product: Intel(R)
Comment:

Hello Everybody,


I have a Windows SBS 2003, which is primarily used as a file server. Shared folders with plain ascii text files are accessed by users to read and write through a DOS 16 bit application. Users also use the shared folder to view "images" in the DOS application.

My challenge is

(a) The Page/Sec is peaking to 100% every 10 seconds and the result is erratic performance - delays experienced by user.

(b) The disk queue also peaks to 70-100% once in 10 seconds.

The server is a Dell PowerEdge 2800 with 4 GB RAM and a Raid 5 System. Approx 30-50 users connect to the Server at a time. The primary is a PDC for the domain. All possible services are stopped on this server and DNS, WINS etc is load balanced to a secondary server.


Any help to improve the performance of the server will be sincerely appreciated. Please let me know if I can offer any more stats to diagonize this further.

Thanks.

- Santy Balan


===================================================================================================================

Here are few statistics of the Server :-

TOtal Memory : 4 GIG
Raid 5
C Drive : 12 GB {paging file : 2 - 2 GB}
D Drve : 240 GB {paging file : 8 - 20 GB}

Acting as File Server for shared folders. Accessed by 30-50 users to read/write text files into the shared fodler.

Pages per sec... peaks to 100% about every 10 seconds
Average Disk Queue peaks to 70-80% about every 10 seconds

Process Stats

% of User Time = 5-10%
% of Processor Time = 100%
% of Privileged Time = 100%

Memory

Available Bytes = 100%
Free System Page Table Entries = 100%
Commit Limit = 100%
Page Reads = Spikes in 10 sec upto 100%
Page writes < 5%
Transition faults/sec = spikes in 10 sec upto 100%

Physical Disk

Average Disk Queue = Spikes in 10 sec upto 100%

Paging File

% of paying file usage < 1 % constant

Commit Charge (K)

Total : 2490632
Limit : 14409488
Peak : 2544516

Physical Memory (K)

Total : 4193360
Available : 1663572
System Cache : 1854808

Kernel Memory (K)

Total : 124652
Paged : 73828
NonPaged : 50824

Totals :

Handles : 25707
Threads : 1090
Processes : 74

CPU Usage = 2%

Commit Charge : 2431M/14071M

PF Usage : 2.37 GB



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Response Number 1
Name: heropsycho2177
Date: February 10, 2006 at 09:22:16 Pacific
Reply:

Is this server running Exchange?

If so, what's the load with Exchange?

Here is what you basically know...

"(a) The Page/Sec is peaking to 100% every 10 seconds and the result is erratic performance - delays experienced by user.

(b) The disk queue also peaks to 70-100% once in 10 seconds."

(a) is causing (b). The question is why is the system paging so much every ten seconds.

I would use task manager, go to processes, and sort your processes by Mem Usage. Look what is spiking every ten seconds in memory usage. You may also want to enable under View -> Select Columns... Page Faults, Page Pool, Non-Paged Pool, Handle Count, Thread Count. Those might provide clues, too.

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Response Number 2
Name: kbsantosh1
Date: February 14, 2006 at 09:43:29 Pacific
Reply:

No it is not running Exchange - but running AD and DNS/Wins. Approx 30 users. Network traffic and CPU usage is below 5-10%

Only Page per Sec and Average Disk Queue is shooting Up.



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Response Number 3
Name: heropsycho2177
Date: February 14, 2006 at 10:54:06 Pacific
Reply:

OK, above advice still applies.

"enable under View -> Select Columns... Page Faults, Page Pool, Non-Paged Pool, Handle Count, Thread Count. Those might provide clues, too."

Corn chips are no place for a mighty warrior!


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