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Users can't delete their print jobs

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Name: A Learner (by Learner Online)
Date: December 14, 2008 at 18:57:41 Pacific
OS: Windows 2003 Server Stand
CPU/Ram: 2.4 GHz/4GB
Manufacturer/Model: Dell / 2950
Comment:

Hi guys,

I got one Windows 2003 based print server. All installed printers are TCPTCPTCP/IP based and shared for users. I am having following issues with this printing system.

- Most of the time users send jobs to any printer but instead of printing it just gets stuck in the print queue despite of no issues with the network or printer itself.

- Once a single print job gets stuck no one else can print any document as there print-job waits for the first job to finish.

- If a user tries to delete his own print-job he can't do it. He doesn't get any error message but instead job remains in the queue giving the status "deleting" but remains there forever.

Could some one please assist me how to resolve the mentioned issues and fine-tune my print server?

Your helpful assistance will highly be appreciated.

I K


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Response Number 1
Name: wanderer
Date: December 15, 2008 at 08:36:28 Pacific
Reply:

review the users rights to the print queue.

Example of Oxymoron:
Person who is pro life and anti sex education.
Education is key to prevention. Prevent conception you prevent abortion. Abstinence training clearly isn't working.


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Response Number 2
Name: A Learner (by Learner Online)
Date: December 15, 2008 at 15:20:09 Pacific
Reply:

Thanks wanderer. Everyone group has Print, and Manage Documents rights but the problem is still there. I am not sure what else to check.


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