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Slow raid, slow file access

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Name: kiwi_hk
Date: February 1, 2007 at 17:54:53 Pacific
OS: Windows 2003 server
CPU/Ram: 2G
Product: HP
Comment:

Hi

We have a HP proliant ML350 server with hardware raid controller with 4 x scsi 320 HD (10K) using raid 1+0 for data, when we access the data on the client's machine it seems to be slower than the single IDE HD that I have just instatlled on the server. I know it's not mirrored but shouldn't the scsi still be faster than the IDE. By just looking at the response of browsing the folders it comes up instantly compare to data stored on the scsi. I think logging in and access data is just slow which slows down all the client's machine especially in the mornings, I have tried raid 5 with 3 HD also. Is the server software setup or hardware setup incorrectly? I have performance monitor the disk access and it's slow.

Thanks




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Response Number 1
Name: wanderer
Date: February 2, 2007 at 04:28:58 Pacific
Reply:

How is the raid array terminated?
Does the raid bios list speed per drive? are they all the same and what is that listing?

Raid 0+1 [not 1+0 since that is raid 10 which is a different animal than 0+1]is fast since it is a stripe that is then mirrored.

I would look at misconfigured bios, bad cables and termination as being the sources of your slowness.

Knowing the correct answer and giving a correct answer, are two different things


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Response Number 2
Name: kiwi_hk
Date: February 2, 2007 at 23:50:54 Pacific
Reply:

See info:

Smart Array 642 Controller
Controller Smart Array 642 Controller
Bus Interface 64-Bit PCI
Controller Location Slot 5

RAID ADG status Disabled
Hardware Revision B
Firmware Version 2.34
Rebuild Priority Low
Expand Priority Low
Current Surface Scan Delay 15 sec
Number of Arrays 2
Number of Logical Drives 2
Number of Physical Drives 6
Physical Drives Attached to Port 2 SCSI ID 0, 146.8 GB (Parallel SCSI)
SCSI ID 1, 146.8 GB (Parallel SCSI)
SCSI ID 2, 146.8 GB (Parallel SCSI)
SCSI ID 3, 146.8 GB (Parallel SCSI)
SCSI ID 4, 72.8 GB (Parallel SCSI)
SCSI ID 5, 72.8 GB (Parallel SCSI)

All Physical Drives Assigned Yes

Array Accelerator
Present Yes
Cache Status Enabled
Accelerator Ratio 100% Read /0% Write
Total Memory on Controller 64 MB
Battery Pack Count 0

Drive speed is 10K, raid 1+0 both 2 x Scsi for OS and 4 x scsi on data.

NOt sure what is the expand and rebuild priority, is the rebuild when one drives fails?


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Response Number 3
Name: wanderer
Date: February 3, 2007 at 12:52:33 Pacific
Reply:

You have two arrays. What does disk manager say the sizes are? 72gig for one and 192gig for the other?

I looked up your controller and it does raid 1, 5 and 10.
http://h18000.www1.hp.com/products/...

Though compaqs explaination of how raid works is a bit.. inaccurate.

You should check the slot the controller card is in. Make sure it is a 64-bit, 133-MHz PCI-X bus (1033 MB/s bandwidth) slot. If in a lesser slot performance will be impacted.
According to the online spec sheet you only have one 133mhz pci-x slot and that is the last one from the cpu/ram chips or closest to the floor.

see here:
http://h18004.www1.hp.com/products/...


BTW your post is a bit confusing when you say "raid 1+0 both 2 x Scsi for OS and 4 x scsi on data."

You can have raid 10 for the 4 drives but you can only be doing mirroring with the two drives.

see here:
http://www.bytepile.com/raid_class.php

You need to check these also "I would look at misconfigured bios, bad/misconfigured cables and termination ". Docs mention diagnosics so you should run them.

Knowing the correct answer and giving a correct answer, are two different things


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Response Number 4
Name: kiwi_hk
Date: February 3, 2007 at 19:54:17 Pacific
Reply:

Yes, the slot is in the correct place 133mhz PCI slot and the raid 1+0 is setup in the raid controller, it gives you raid 1, 5 and 1+0 option. I have also run the diganostic provide and there is no problem ,just seems a little slow to me, there are 6 x scsi HD installed.


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Response Number 5
Name: wanderer
Date: February 3, 2007 at 20:28:13 Pacific
Reply:

You have two arrays. What does disk manager say the sizes are? 72gig for one and 192gig for the other?

BTW your post is a bit confusing when you say "raid 1+0 both 2 x Scsi for OS and 4 x scsi on data."

You can have raid 10 for the 4 drives but you can only be doing mirroring with the two drives. Can you please clarify which is what.

This will become a really long thread if I have to ask the questions multiple times :-]

Knowing the correct answer and giving a correct answer, are two different things


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Response Number 6
Name: kiwi_hk
Date: February 4, 2007 at 00:24:42 Pacific
Reply:

Yes 2 arrays:

Parallel SCSI array A
Logical drive 1 (69459MB raid 1+0)
2 x SCSI 72G HD
Parallel SCSI Array B
logicial drive 2 (280019MB, raid 1+0)
4 x SCSI 146.8G HD



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Response Number 7
Name: wanderer
Date: February 5, 2007 at 09:06:20 Pacific
Reply:

OK so you have raid1 for arrayA and raid10 for arrayB. That is good.

Are they each on their own channel?

Since its your comparison between the ide and the scsi I would have to ask what the load is on both. Performance monitor would give you this. I suspect there is no load on the ide and everything is on the scsi array. If not using both channels [one for array A and the second one for array b or doing cross channel for your arrays] you could have some channel contention.

Since your controller doesn't appear to give you stats on drive connections you may also have faulty cables/terminators. Not too expensive to change those out.

Give a person a fish, they eat for a day. Suggest they internet search and they learn a skill for a lifetime.


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