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Remote Desktop Connection won't wor

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Name: danmpem
Date: June 30, 2008 at 19:27:45 Pacific
OS: Server 2003
CPU/Ram: 3 GHZ/2GB RAM
Comment:

I'm a newbie, so please bear with me. I'm running a server with Windows Server 2003 on it. Some people have been saying that they cannot connect to the server via Remote Desktop from home. If the problem is not on the user's side, what could it be on mine?

Thanks!



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Response Number 1
Name: guapo
Date: July 1, 2008 at 06:16:11 Pacific
Reply:

Do all the users who can't connect belong to the same group and is there a group policy blocking it?


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Response Number 2
Name: wanderer
Date: July 1, 2008 at 07:38:05 Pacific
Reply:

"Some people have been saying that they cannot connect to the server via Remote Desktop from home."

Remote desktop only allows two users max and they must be admins. Users admins on the server? You might want to review that thought process.

http://support.microsoft.com/kb/814590

How many users?
How are they remotely accessing the server?
Who is successful and who is not?

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Response Number 3
Name: Tom Haskell
Date: July 8, 2008 at 17:48:26 Pacific
Reply:

Hi,
Also, an error message would be helpful for the resolution of this problem.

Tom


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Response Number 4
Name: donever
Date: August 8, 2008 at 18:43:54 Pacific
Reply:

what IP address r they using to connect to the server. r they private or public? did u enable remote connection on the server side? what router r u using. r u using any NAT? how r u connect to the internet? is the user connect to the server like this 192.168.1.1:3389.


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