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Outlook over Terminal Server

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Name: ituk
Date: January 10, 2007 at 06:43:29 Pacific
OS: Server 2003
CPU/Ram: 3.00Ghz / 2GB
Product: Dell Poweredge
Comment:

Hi all,

Having some problems with users running Outlook 2000 over Terminal Server.

Everything is working fine until they try to attach a file to an email, which causes Outlook and their Terminal Server session to crash.

Each time this happens I have to go in to TS Manager, disconnect the session etc etc before they can go back in.

Happening to all users and is annoying the hell outta me! I know Outlook 2000 is old but the client wont buy a newer version!

Thanks in advance.

If it isn't broken, break it. It keeps us in a job!



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Response Number 1
Name: heropsycho2177
Date: January 10, 2007 at 06:56:18 Pacific
Reply:

Do you have the latest service packs/hotfixes for Office/Outlook 2000?

"Enough, enough bowing down to disillusion!
Hats off & applause to rogues & evolution!
The ripple effect is too good not to mention.
If you’re not affected, you’re not paying attention!"


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Response Number 2
Name: ituk
Date: January 10, 2007 at 07:01:30 Pacific
Reply:

Its all up to date... Server was only installed last week but I have checked and its fine.

If it isn't broken, break it. It keeps us in a job!


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Response Number 3
Name: ituk
Date: January 10, 2007 at 07:07:15 Pacific
Reply:

Dont know whether this helps or not but I have found this in the event viewer:

Hanging application OUTLOOK.EXE, version 9.0.0.2416, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

A few people have said it may be a memory problem or some other hardware issue??

If it isn't broken, break it. It keeps us in a job!


0

Response Number 4
Name: heropsycho2177
Date: January 10, 2007 at 07:42:24 Pacific
Reply:

Just curious, but do you have your own Exchange server? If so, what version of Exchange?

"Enough, enough bowing down to disillusion!
Hats off & applause to rogues & evolution!
The ripple effect is too good not to mention.
If you’re not affected, you’re not paying attention!"


0

Response Number 5
Name: ituk
Date: January 10, 2007 at 08:13:46 Pacific
Reply:

We do indeed. We are running Exchange Server 2003, also fully patched and up to date..

If it isn't broken, break it. It keeps us in a job!


0

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Response Number 6
Name: heropsycho2177
Date: January 10, 2007 at 08:18:28 Pacific
Reply:

You are therefore licensed for Outlook 2003 for every CAL you have for Exchange.

"Enough, enough bowing down to disillusion!
Hats off & applause to rogues & evolution!
The ripple effect is too good not to mention.
If you’re not affected, you’re not paying attention!"


0

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