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ntbackup errors on xp workstations

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Name: tunes4life
Date: April 20, 2009 at 11:03:46 Pacific
OS: Windows XP/2003
Subcategory: Software Problems
Comment:

I have a Windows Server 2003 sp2 AD with around 30 Windows XP Pro machines (SP3). I was recently asked to implement some auto backups on a few of the machines. I attempted to schedule ntbackup on these machines. With a Admin User I selected the proper folders and location to back them them up. Just to make sure the backup ran correctly I then ran the job manually. It ran perfect and backed up to the proper location.

The problem comes I click the 'set schedule' button of NTBackup. I immediately get an error and the program shuts down. The following is logged to the event viewer:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/20/2009
Time: 1:38:57 PM
User: N/A
Computer: IT
Description:
Faulting application ntbackup.exe, version 5.1.2600.5512, faulting module ntbackup.exe, version 5.1.2600.5512, fault address 0x0001b68d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/even...
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6e 74 62 ure ntb
0018: 61 63 6b 75 70 2e 65 78 ackup.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 6e 74 62 61 63 in ntbac
0038: 6b 75 70 2e 65 78 65 20 kup.exe
0040: 35 2e 31 2e 32 36 30 30 5.1.2600
0048: 2e 35 35 31 32 20 61 74 .5512 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 31 62 36 38 64 0001b68d
0060: 0d 0a ..

It doesn't make any sense. Why would it run manually but not let me set a schedule? I have been searching for any type of solution online for a week now to no avail. If anyone has any ideas they would be greatly appreciated. Thanks!




Response Number 1
Name: scurlaruntings
Date: April 20, 2009 at 12:17:01 Pacific
+1
Reply:

Run it from the server as NTbackup supports backups from UNC paths. Additionally you can enter the eventID into eventid.net and that may give you some pointers as to the error.



Response Number 2
Name: wanderer
Date: April 22, 2009 at 15:15:22 Pacific
+1
Reply:

schedule it under an admin account not the server system account which is the default and doesn't have pc access rights.

It works manually because its running under your account.



Response Number 3
Name: tunes4life
Date: April 23, 2009 at 15:05:07 Pacific
+1
Reply:

Problem solved. Some file permissions must have gotten scrambled a bit. As soon as I reset all of the permissions on the system files the program starts and runs normally. So it was a winXP issue and not a Server2003 issue.

The problem may be related to an article on MSKB that detailed some steps to protect against the Conicfer virus a few weeks ago. It involved a GPO that changed some permissions on the workstations. I don't remember the details exactly. Its the only way that I can think of that permissions could get scrambled on multiple desktops at the same time.

Thank you all for your support and details.



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