How to read but not mark as read

May 30, 2006 at 11:42:24
Specs: SBS2003, N/A

I am running SBS 2003 with exchange. We just recently migrated from a 2000 exchange server. Before the migration, there was a mailbox that was shared to 2 other users and has permissions to read inbox items. But previously, when they read the inbox items, it did not mark them as read (remove bold from the header), but now on sbs 2003, it does mark them as read. I've tried changing permissions and deligates on the mailbox, but still produced the same problem. Is there any way to disable the "mark as read" feature for additionally opened mailboxes (not the primary box that belongs to the user)? Any help would be greatly appreciated.


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June 1, 2006 at 11:43:17

Are the accessing the mail via Outlook? If so, yes, there is an option in there that will allow you to mark or not mark as read. They could also rt click on the mail afterwards and manually mark as unread as well. What ver of Outlook are they on so I know where to tell you to change it? THis is the truth right? You arent reading someone elses mail and just looking for a way to mask it?

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June 1, 2006 at 14:42:49

All workstations are using Outlook 2000. No, I'm not trying to read someone elses email and hide it, lol. I know that they could just right click and change to "mark as unread" but this is for an attorney who receives hundreds of emails/hour, which is why there are 2 paralegals that sort through it. The problem is, when one of them reads it, the attorney has no way of telling which ones he has read himself or not. Again, they did not mark as being read before moving to SBS 2003. As far as the setting to change on the client, I could not find it. They are all Outlook 2000 clients. Thanks again for your help and your comments are greatly appreciated.

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June 1, 2006 at 17:09:45

I dont have a Outlook 2000 pc here but, on Outlook 2003 it is tools/options/other/reading pane/ then a checkbox for the setting. Its been around since at least Office 97 so its there somewhere. Since you listed more details, there is a much easier resolution. Use custom rules to route the mail to a specific folder based on special criteria, very easy to do.

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