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Exchange-Can Send but Can't Receive
Name: danmpem Date: June 13, 2008 at 15:50:48 Pacific OS: Server 2003 CPU/Ram: 2 GHz/2 GB Product: Dell
Comment:
I'm a newbie, so please bear with me. I am running a server with MS Server 2003 and Exchange. One of the users has recently been unable to receive e-mails from users outside of the domain (and it's hit and miss from with the domain as well). He can send without a problem, and none of the other users are having trouble at all. The received e-mails are appearing on our e-mail providers web-based site, but they are not being sent to our server. Our pop connector seems to be functioning just fine. Does anyone have any suggestions?
Name: guapo Date: June 13, 2008 at 17:02:40 Pacific
Reply:
Are you sure that the emails aren't being sent to the server at all? That's strange since only one user is having problems. What client is he using? Is the client listed in the firewall exceptions? What is the exact error message? Are they roaming profiles?
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Response Number 2
Name: Jennifer SUMN Date: June 13, 2008 at 18:21:37 Pacific
Reply:
With Exchange, it's probably Outlook. I'd check the rules in the client and see if there's something there that shouldn't be.
Life's more painless for the brainless.
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Response Number 3
Name: danmpem Date: June 13, 2008 at 22:52:25 Pacific
Reply:
When I send him a test e-mail, I don't get an error like it's bouncing back or anything. And I know it's not the client, like Outlook. When I check the inbox on the web site of the e-mail provider, the e-mails are there. I don't know how to check to see if my pop connector is working (I'm using PopCon).
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Response Number 4
Name: guapo Date: June 14, 2008 at 05:18:06 Pacific
Reply:
How do you know it's not the client? Did you try another one? I also asked you if you are using roaming profiles?
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Response Number 5
Name: Jennifer SUMN Date: June 14, 2008 at 10:26:29 Pacific
Reply:
Did you check the rules on the client as I suggested?
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