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Exchange no longer working

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Name: MNRich
Date: August 20, 2009 at 11:19:01 Pacific
OS: Windows Server 2003 SBS
Subcategory: Software Problems
Comment:

As stated before, we did an infrastructure move and after relocating all the workstations and servers, MS Exchange is no longer working.

We can no longer receive email through exchange on the desktop that is remote.

I have limited Exchange experience so this might be a tough one, but any help would be greatly appreciated.

Thanks!



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Response Number 1
Name: MNRich
Date: August 20, 2009 at 11:26:27 Pacific
Reply:

Okay, it says the MTA Stacks is not running, how would I go about fixing this? I think this is what is causing it not to work properly, as all the other items say "running" except the MTA Stacks one.


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Response Number 2
Name: MNRich
Date: August 20, 2009 at 11:33:17 Pacific
Reply:

Got the MTA Stacks running through the services area, but Outlook still won't connect to the exchange server.


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Response Number 3
Name: MNRich
Date: August 20, 2009 at 13:38:14 Pacific
Reply:

After talking with some people and digging around, we believe it might be something with IIS, as another application we have cannot access the server remotely, as well as a remote user accessing the server, something to do with us moving and switching ISP's...no clue how to troubleshoot IIS...I'm going to post another thread.


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Response Number 4
Name: scurlaruntings
Date: August 23, 2009 at 13:14:25 Pacific
Reply:

Exchange only relies on IIS for webservices (OMA/OWA etc) and for the SMTP service which is an extension of IIS to "send and recieve" email. Do the obvious and ensure that ALL exchange related services are started. Ensure the information store is mounted. Ensure you can telnet on port 25 from the internet to your Exchange server.


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