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Delay when handling files and folde

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Name: Nielsh
Date: June 10, 2008 at 11:18:53 Pacific
OS: Win 2003 Server
CPU/Ram: ? 4096 MB Ram
Product: IBM SERVER
Comment:

I have access to a Windows 2003 Small Business server. The server is a remote server, and the distance between my Office and the server is approx. 40 miles. I'm connedted to the server with a 100 Mbit.
The server seems very slow when handling files and folders.
I have created a folder, and in that folder I have created 2000 empty subfolders.
If I want to compress the folder and subfolder to a ZIP file, it takes 2 min. and 10 sec. before the ZIP file is created. The ZIP file is only 340 KB.
If I try to ZIP rhe folder on my local harddrive, it only takes 5 sec.
So whats happening? Is there a delay every time a new folder is added to the ZIP file? And can I make adjustments to the registry or elseware to speed up the server??

I experience the same kind of problems when accessing Client folders with my CAD based programs. Again it seems like some kind of delay makes me wait forever before my clients folders are shown.

When I measure the bandwidth usage, I only use 0,6% of the 100 Mbit connection, so its no wunder wht it feels so slow.

Please help me out!!



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Response Number 1
Name: wanderer
Date: June 10, 2008 at 12:53:52 Pacific
Reply:

You say remote but then you say 100mb. This can't be the case. You are connecting 100mb locally to the switch/router. But usually there is no 100mb pipe between you and the server.

So how are you connecting to the remote server? VPN? Has this always been this way since your first connect?

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Response Number 2
Name: Analyst
Date: June 10, 2008 at 20:20:25 Pacific
Reply:

To supplement Wanderer's question, the fastest connection you have to your server is the slowest link between you and it.
Example: If you have a 100mbit connection to your router, and your router has 5mbit connection to the Internet, and your server has a 1Gbit connection to it's router, and your server's router has only a 2mbit connection to the Internet, then the fastest connection you really have to the server is no more than 2mbit.

You may want to consider using a Remote Desktop connection to the server to do things like zip lot's of folders and files, and to copy client CAD files locally to edit them, them copy the back to the server when your done, instead of trying to open them directly from the server across the Internet connection.

Assume that I already did an Internet search.


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Response Number 3
Name: Nielsh
Date: June 10, 2008 at 23:37:48 Pacific
Reply:

I do have a 100 Mbit connection directly to the server. It's a extremly expensive connection.
So something is very wrong, since I experience a major delay when handling many files or folders.

If I move or copy very large files, ex. 100 mb. the speed is just fine. Maybe not a 100 Mbit, but at least 40-50 Mbit, depending on traffic from other users to the server.


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Response Number 4
Name: Analyst
Date: June 11, 2008 at 06:49:51 Pacific
Reply:

That must be a pretty expensive connection.

I assume you've checked event logs for anything out of the ordinary...?

Have you tried remoting to the server with remote desktop and doing the same zip process locally on the server? This may indicate whether it really is with the connection or not.

You also might want to do a continuous ping to the server,
Ex ping 192.168.1.254 -t
and see if you are getting any dropped packets or spikes in latency that may be causing the delay.

Is your workstation using the server's IP address for its DNS address? I've seen this cause slow access times to shared resources.

Do you have a way of verifying the bandwidth? If not, there's a cool utility from Wild Packets,
http://www.wildpackets.com/products...
Called Net Doppler that measures latency and bandwidth from you to the destination. But then you say files copy back and forth fast enough, so that probably isn't the issue....

Assume that I already did an Internet search.


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Response Number 5
Name: Nielsh
Date: June 11, 2008 at 08:29:12 Pacific
Reply:

I have tried to remote control the server, and the files is zip'ed in less than 5 sec.

To day I tried to copy the folder and subfolders from the server to my local harddrive, and again it took almost 2 min.

But you are right about one thing. The server IP is the DNS address.
Pinging the server is OK, the delay is between 4-6 ms.


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Response Number 6
Name: Analyst
Date: June 11, 2008 at 10:44:54 Pacific
Reply:

Did you do a continuous ping with the "-t" switch for about 10 minutes or so? If so, and you get no dropped packets, sorry, I'm out of ideas. Hard one to troubleshoot without looking at it. Hopefully someone here has better answer than me. Good luck!

Assume that I already did an Internet search.


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