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Computer Management - connecting to

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Name: exit186
Date: May 2, 2007 at 14:50:08 Pacific
OS: Win Server 2003
CPU/Ram: x86
Product: Dell
Comment:

Question

I have a need for our help desk to manage users and passwords on a server in the DMZ. I have setup an local account on the server with the proper authority that allows them to do their task. They can go to Computer management and select Actions - Connect to another Computer it ask for a user name and password which is great that how I want it to work.

The problem I have is when they go back to open up Computer Management and select Actions - Connect to another Computer it doesn’t ask them for the login ID and password and it also doesn’t allow them to access any of the Computer Management tools for that server. If I map a drive on their PC to the server in the DMZ using the account I created the computer Management
tool will work. I really don’t want them to map any drives to the server. Why will it not ask for the username and pasword after they have closed the computer management and try to go back in at a later time. The error is "Unable to connect to the computer ZYX The error was: Access is denied"

any suggestions
Thanks




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