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Cannot connect to Exchange Server

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Name: t_habrock
Date: January 25, 2006 at 11:33:37 Pacific
OS: WIndows XP Pro
CPU/Ram: P3 750/ 254 MB
Comment:

We have a small business network connecting to a server running Windows Server 2003 & Exchange Server 2003.

I can not set up Exchange Server to connect to the Exchange Server for only one user at only one workstation.

All logins are network logins at all workstations.

So, for example, if the user is JSMITH.

I can go to Workstation #1, login to the network as JSMITH and access the Exchange Server via Outlook. If I go to Workstation #2, login to the network as JSMITH I get an error saying Outlook could not access the Exchange Server.

Now, another user, JDOE can access access the Exchange Server via Outlook from both Workstation #1 & Workstation #2.

Any ideas on why a certain user could log on from one workstation and not another when all other users CAN connect from all workstations?

Thanks,
T



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Response Number 1
Name: lordstorm
Date: January 25, 2006 at 13:53:47 Pacific
Reply:

check the workstation's ip-configuration .. if the machine is set to dhcp, then do a repair for the heck of it.

if that doesn't work i'd disjoin the machine from the network and rejoin to see if that clear's it up.


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Response Number 2
Name: heropsycho2177
Date: January 25, 2006 at 17:27:50 Pacific
Reply:

The troubled user account...

Does it only have problems on a particular workstation or all workstations?

"Corn chips are no place for a mighty warrior!"


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Response Number 3
Name: t_habrock
Date: January 25, 2006 at 20:45:08 Pacific
Reply:

Thanks for the tips... however, neither worked.



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Response Number 4
Name: t_habrock
Date: January 26, 2006 at 12:55:48 Pacific
Reply:

The problem is only on a particular workstation and only for that particular user on that particular machine; in other words, I can set up outlook for that same user on another workstation no probs at all! Also, I can set-up all other users on the problematic workstation with no problem.

It is just that one particular user on a one particular machine.


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Response Number 5
Name: heropsycho2177
Date: January 26, 2006 at 20:57:57 Pacific
Reply:

How many other computers have you tried this user account on?

At this point we have indications it could be either the user account that is problematic or the computer account for that one computer in question.

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Response Number 6
Name: alf76
Date: January 27, 2006 at 00:42:55 Pacific
Reply:

Hi

reccomend the following for troubleshooting purpose:

- release and renew ip setting to possibly static entry

- change local PC's hostname and reconnect to domain

- check or enable local admin rights

- check local PC policy

- delete/rename local profile to populate a new one.



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