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Best IT Help Desk software?

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Name: lordstorm
Date: June 15, 2006 at 07:30:36 Pacific
OS: win2003 server
CPU/Ram: xeon
Product: intel
Comment:

looking for some input from anyone that uses any type of web-based help-desk software for your clients? something easy for the clients but at the same time great for us IT guys to use.



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Response Number 1
Name: zoddy
Date: June 15, 2006 at 09:41:29 Pacific
Reply:

HEAT is a popular ticket tracking software by frontrange.
www.frontrange.com. It works well at my workplace with
about 2000 employees


0

Response Number 2
Name: racoonracer
Date: June 16, 2006 at 20:47:46 Pacific
Reply:

how about Tivoli or landesk.

they are really cheap and easy to use.

looks great on resumes also

IT pro for hire - will reformat for PC for a Bog Mac.


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