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Winword.exe error

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Name: Alejandro
Date: March 22, 2002 at 13:36:14 Pacific
Comment:

When I try to create or open a Word file from Office 2000, I get the following message:

WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.

After that, Word is closed. The same thing happens frecuently with Excel, Publisher, Windows Explorer and Outlook. Do you have any idea to resolve this problem ?

Thanks !



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Response Number 1
Name: Cleo
Date: March 22, 2002 at 13:55:41 Pacific
Reply:

I'm not sure why you'd get a Word error opening Windows Explorer unless you mean to you getting it when opening an Office document FROM Win Explorer.
Anyway, I would start by re-installing Office.


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Response Number 2
Name: eric
Date: March 25, 2002 at 06:08:18 Pacific
Reply:

check in "Add-remove program" section that any programs or suite contains the product Word like Works Suite or differents versions of Office (97, 2000, 2002...)
delete all and delete "normal.dot" file (in c:)
reinstall the good product with word
and it should be work correctly


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Response Number 3
Name: mark
Date: April 2, 2002 at 13:58:06 Pacific
Reply:

I am having the same problem - I uninstalled Office 2000 professional and reinstalled it and still have the same problem. I also looked for normal.dot in my c: drive and did not find the file anywhere.
Any other suggestions would be greatly appreciated.


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Response Number 4
Name: Phil Smith
Date: April 10, 2002 at 03:53:25 Pacific
Reply:

I am having the same problem - I uninstalled Office 97 professional and reinstalled it and still have the same problem. Same error mgs still comes up


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Response Number 5
Name: Dominick Fletcher
Date: April 22, 2002 at 12:26:54 Pacific
Reply:

I get a winword.exe error after I modify and try to save to my word document.

I get also get a excel.exe error when using excel.

All files contain paste data from the other Office applications i.e.,Excel to Word, PowerPoint to Word, etc..

What are possible solutions other than reinstalling Office2000.

My environment is Win2000 Pro
and security is McAfee.


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Response Number 6
Name: john
Date: April 29, 2002 at 11:21:19 Pacific
Reply:

If you are using Windows 2000 try logging on as a different user and see if you still get the error message. If you don't, it is a problem with your profile. Rename your profile in c:\Documents and Settings and log back in as yourself. This will recreate your profile and the error message should stop


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Response Number 7
Name: Jason Young
Date: May 1, 2002 at 12:46:06 Pacific
Reply:

Renaming the profile name worked like a charm.
thanks for the insight


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Response Number 8
Name: andre
Date: May 1, 2002 at 20:22:22 Pacific
Reply:

Please clarify on how to rename our profiles. I right clicked my name and changed it, than Win 2000 said I could not do that.


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Response Number 9
Name: Mary
Date: May 2, 2002 at 19:57:44 Pacific
Reply:

I have uninstalled, reinstalled, renamed profiles, removed "dot" files and everything else I can think of. I downloaded a new Word patch and it still does not work. I did find one comment on Microsoft site that said open Exchange, open new message, expand window, close window and then restart Word. This worked for one reboot of the pc and now does not work anymore.

Anyone have any other solutions?


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Response Number 10
Name: Kerry
Date: May 15, 2002 at 17:32:14 Pacific
Reply:

I have reloaded office 2000 SE and reloaded windows 98 and still get the following every time I try to open MS Word.

WINWORD caused an invalid page fault in
module WINWORD.exe at 018f:30395c27.
Registers:
EAX=00000034 CS=018f EIP=30395c27 EFLGS=00010212
EBX=01c175d4 SS=0197 ESP=0062d690 EBP=0062d6b0
ECX=006a3bc8 DS=0197 ESI=0062d6cc FS=3047
EDX=00000002 ES=0197 EDI=0062d6e8 GS=0000
Bytes at CS:EIP:
8b 08 83 79 14 00 0f 85 ad 09 e4 ff 6a 00 50 e8
Stack dump:
00690594 0062d6cc 00000002 0062d704 00000000 0062d724 3031d247 0062d6cc 0062d724 3031d288 0062d6e8 01c175d4 00000000 006f3b58 006f3ad0 302011e8


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Response Number 11
Name: Ruben Zhang
Date: May 16, 2002 at 13:34:03 Pacific
Reply:

I installed Office 2ooo Premium CD-1 and CD-2, every time when I tried to close the word document I got the same error message. My solution is: downloading and installing office service pack sr-1 and winword.exe upgrade patch file posted on 04/05, 2002 by Microsoft. After I did that, the error's gone.

I know Microsoft will die without service packs. How smart SERVICE PACKS is!


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