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I have a brand new installation of Win2k and Office 2k on 2 different machines and I cannot open up Word at all. I get "WINWORD.exe has generated errors and will be closed by windows. You will need to restart the program" I reinstalled/repaired. Removed and re-installed and No help....Any IDEAS??
It sounds like your winword.exe is corrupt. It is likely a problem with your Office 2000 CD.
Try a different Office 2000 CD. Reinstall, and see if it goes away.
Hope this helps.
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What version of Office 2000 are you loading?
There are a couple of patches that Microsoft has put out. There is the SR1 update and the SP2 update.
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I am getting this error also.
I'm running Win2k Pro Upgrade SP2 and Office 2000 Pro SP2.
The weird thing is, there are 7 identical machines here all of which were upgraded from 98SE to Win2k and all of which are running Office fine.
I tried doing a "repair" using the Office CD and that didn't work. Then I tried "Reinstall Office" using the CD and that didn't help. I'm about to remove Office and then reinstall but here's the kicker.....I also am getting the message stating that iexplore has generated errors.Could this be a botched upgrade?
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I have an IBM T22 laptop with Win 2K factory installed now upgraded to SR2. It has Office 2000 upgraded to SR2. The same problem occured several months ago and I thought I solved it by uninstalling Office, then reinstalling it and removing all references in the registry using regedit. Very dangerous, but mostly successful. Unfortunatly, the same problem has now reoccured a couple of months later.
I have to think there is a real solution out there somewhere. Experts, please take the challange and help us.
Frank
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I have the same problem!! Surprise surprise - I think the main problem is that it is Microsoft software!!!! But yes, there MUST be an answer out there somewhere??! (Not on the MS website though!!) I've tried every patch available and registry repair and...no joy!
I agree with Frank above "EXPERTS PLEASE TAKE THE CHALLENGE AND HELP US!!"
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I installed small office 2000 and it has been working fine for months but suddenly yesterday winword causes an error in msso9.dll and crashes on start up of the program. I have uninstalled reinstalled even reinstalled 97 and upgraded. Can't get rid of the error. Any help would be appreciated.
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The below mentioned error immediately pops up as soon as any word document is opened.
There is an error coming of 0x77c0dd18 reffered at 0x001e4000. The memory could not read.
Remedies carried out:
1). Scanned the Drives
2). Re-installed Microsoft Office 2000but Still the problem persists.
Any one could sort it out?
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Here's your fix: You have to disable your "Norton Anti-Virus Microsoft Office Plug-in". Here is how: 1.Close MS Office
2.Start NAV
3.Click Options
4.Uncheck the Enable Office plug-in Entry
5.Click OK
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I tried the above fix. It made no difference. Two of my machines, are running Windows 2000 Professional with the latest patches. They are both running Office 2000 Professional with all the latest patches installed. One is running NAV 2000 the other NAV 2002. When I go into Word and start typing. Word immediately gives me the above error and shuts down.
MS Knowledge Database offers no ideas.
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After a few days of pulling my hair out (and I can't afford that), I found a solution. Check out Microsoft bulletin Q290771.
I started winword with the /a switch, and it came up ok. Then I went to c:\program files\microsoft office\office\startup and deleted all of the files in the folder. I restarted my computer and Word came up normally. I hope this helps you guys.Mick
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I just started haveing this problem and have been trying everything without any success. I re-installed my printer and it seems that the problem is solved. I don't know why but it is working now. Some sort of conflict.
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Mahalo for all of your efforts in getting this problem solved, People! Disabling the Office connector within Norton Antivirus 2002 on my computer did the trick! Mahalo for the community research and resolution!
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My version of NAV is the Corporate Edition, 7.50.846. It doesn't have the Enable Office plug-in checkbox. Any other ideas?
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Hey, i have office 97 and i have this same problem. I tried everything that was listed here, what was listed at microsoft, listed at norton antivirus, and any other webpage that talked about this. None of them worked. Especially the one with normal.dot, becuase i didnt have that file for some unknown reason. I fixed it by copying the normal.dot file from my friends computer and put it where it is supposed to be. And for some reason that fixed it. Hope this helps someone.
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Iam also having the same problem! I have already wasted almost 3 days trying to figure out a way to solve this WINWORD.error. I have come top the conclusion that maybe only installing windows again this problem could disapear. I wish I could find a more reasonable solution!
Sincerely,
Luke!
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Just hit the same problem. It turned out to be a corrupted WORD file. I saved it as RTF, then opened the RTF file and saved it as .DOC. That solved the problem for now. We'll see if it came back.
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Same problem here. Just did a clean install of Win2K and Office 2K and then Word gave me that error. Installed Office 2K three times from 2 different discs and did numerous Office updates. That did not fix anything. Did not have Norton Antivirus installed on my machine. Reading from what Mick Hoffman suggested, I followed his advice and it fixed it. In the the office startup directory "c:\program files\microsoft office\office\startup" I found two files. They were "WFWORD2K.DOT" and an apparently in use file "~$WFWORD2K.DOT". I deleted both of those files, and now Word starts up fine. This may not fix yours, but it gives you a place to start.
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try deleting your "normal.dot" files. Your normal.dot may be corrupt. A new one will be created when you re-open word.
Hope this helps
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I was rapidly running out of patience with MSWord craching for no apparent reason, when
I stumbled accross this site and started reading through the messages.I tried what Mick, Tony and Neil suggested (deleting the *dot files ...Office\StartUp) and it worked great! No more problems. This was after a repair, delete Office 2000, and a reinstall all failed. I didn't have Norton installed at that time, either.
Thanks to everyone for your work and thanks for sharing. You were all a great help to me. I'll back to this site next time I have a problem.
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I have windows 2000 professional with office 2000. Whenever I start Winword...it gives error ..shutdown like without any permission!!!!!
this error drives me nut. Microsoft Knowledge base is not working this time.Any Idea...
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Thanks for the tips, they are great. I have something I want to mention that I haven't seen anyone talk about yet.
I have Windows 2K with the MS Office Pro installed on a Dell P3 laptop. Recently, I downloaded the office security patch from the MS site. This is whn I began to have problems.
I did so on my home network. When my laptop stays connected to my home netowork, word works without an error. When I disconnect my ethernet connection, or have the laptop hooked up to any other network, or dial in, word crashes with the error we have been talking about.
I have no clue why this happens? Do any of you? AS long as it is hooked up here, it can run for days. If you try to hook it up somewhere else, or not at all, it will not work.
I assume it must be related, but do not have the technical knowledge to figure out how to troubleshoot it to this detail.
Thanks for any feedback.
Caven
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Like many others word 2000 crashes after about 20 seconds. Tried all the above and many more. Patches did not work.
Strangely enough update windows 2000 with all patches and it worked for a short while(2days).unfortunately the was the CEO's laptop so you can imagin the greif....
installed a default printer of hplaserjet iii made it the default, all now works perfectly.
oh by the way the printer that caused the problem was a hp 990c.
good luck
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I just spend 2 hours working on this problem for a user. I pasted a copy of the word 2000 document on my desktop. Right click -- clicked new and the document came up with no error message. User is working with the document with no problem. Hope it works for you.
Carol (smile)
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