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Winword Crashing

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Name: Kyle
Date: April 20, 2001 at 08:48:19 Pacific
Comment:

I have seen winword crash on 3 laptops under the same conditions. It would crash when a user is not connected to the network and tries to open a word document. No, there are no enbedded links in the document.

Any suggestions.
Thanks



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Response Number 1
Name: Dale
Date: April 22, 2001 at 19:29:12 Pacific
Reply:

Did you install the Office 2K service pack? If so, I had the same problems and just had to reinstall.


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Response Number 2
Name: Roy
Date: April 23, 2001 at 12:06:50 Pacific
Reply:

It's the printer driver....A couple of things here to check. Try changing the default printer to fax or something simple. which should fix the problem. Also, what OS does the print server have? If the print server isn't using NT server or 2K server, that can cause the problem as well. As far as reinstalling.....should temporarily fix the problem, but the problem will probably just come back to you later.

Hope that helps


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