Windows Updates Fail?
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Original Message
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Name: Davo
Date: November 14, 2002 at 20:13:55 Pacific
Subject: Windows Updates Fail?OS: W2K ServerCPU/Ram: Ath 1.6 |
Comment: Windows Updates no longer work for me... They download and appear to install but then I get the message below>
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"No Updates Were Installed" The following items failed to install. To try installing them again, click Review and install updates, and then click Install Now again. Q329834: Security Update (Windows 2000)
Q327696: Internet Information Services Security Roll-up Package
Q324096: Security Update (Windows 2000)
Q323172: Security Update
Q326830: Security Update (Windows 2000)
Q326886: Security Update
Q324380: Security Update (Windows 2000)
Q323255: Security Update (Windows 2000) -------------- I've tried everything... I used to have Zone alarm installed but I've removed it... I currently don't have any firewall and I even tried disabling Norton AV but still no go. How can I troubleshoot this?
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Response Number 1
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Name: Jinx©
Date: November 14, 2002 at 20:20:57 Pacific
Subject: Windows Updates Fail?
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Reply: (edit)Some of the updates have to be installed/downloaded separately from the rest. Read closer next time.
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Response Number 2
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Name: Philly
Date: November 14, 2002 at 20:23:02 Pacific
Subject: Windows Updates Fail?
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Reply: (edit)Was this a clean install of Windows 2000.. and did you install service pack 3?
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Response Number 3
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Name: Davo
Date: November 14, 2002 at 20:30:10 Pacific
Subject: Windows Updates Fail? |
Reply: (edit)Holy Chimichanga! I did a search on Google for the error I found in event viewer "ID 20" and found this>
I shut down Exchange Information Store, ran the updates and It Worked!!!!!
Not sure why Exchange 2K maps an M: drive but it appears to be the culprit... --------
Event ID: 20, Source: Automatic Updates
Application Log Event
Source: Automatic Updates
Category: Installation
Event ID: 20
Type: Error
Description:
Installation Failure: Windows failed to install the following update.
- Qxxxxxx: Security Update (Windows 2000)
- Qxxxxxx: Security Update (Windows 2000)
Cause
This issue may occur if some of the fixes try to find or create temporary folders on the M: drive of Exchange 2000. Work Around
Stop the Microsoft Exchange Information Store service or remove the M: drive mapping before applying the updates from the Windows update site. After the updates are installed the Microsoft Exchange Information Store service should automatically be restarted and the M: drive remapped. To un map the M: drive run the following command from the command prompt: subst m: /d Alternatively, download and apply the patches manually.
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