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Windows update problem

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Name: Martin R
Date: March 25, 2003 at 01:54:57 Pacific
OS: win2000 professional
CPU/Ram: 950/512
Comment:

Hello guys, a couple of days ago I installed the latest windows security update offering which has caused some problems. I am unable to print a web page in outlook express. Or if I go onto the ebay search page the box is missing where the search text is entered. The worst thing about this is that I cannot un-install the update, when I go into start, settings, control panel, add/remove programs, the window is blank and contains only a line of text at the top of page. Please help!!



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Response Number 1
Name: RayMan
Date: March 25, 2003 at 12:15:57 Pacific
Reply:

looks like the security update hosed your system.

take this opportunity to back up any files you need to save, documents spread sheets, data/music files, pictures etc.

Oh nooooo he's gunna use the "F" word. Fffffformat the hard disk and reinstall windows 2000. you'll only have to install service pack 3 since it's cumulative. pass on the security update.

tough recommendation but without the ability to uninstall stuff you're dead in the water. Unless.....

Do you have a pre-update copy of your registry? you may luck out and be able to restore your system. Or maybe you could choose to repair the OS rather than reinstall. if you do, don't reformat the hard drive.


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Response Number 2
Name: RayMan
Date: March 25, 2003 at 12:26:57 Pacific
Reply:

i just ran across this in Help

To start Windows 2000 using the last known good configuration

Click Options, and then click Print to print these instructions. They will not be available after you shut down your computer in step 2.
Click Start, and then click Shut Down.
Click Restart, and then click OK.
When you see the message Please select the operating system to start, press F8.
Use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
NUM LOCK must be off before the arrow keys on the numeric keypad will function.

Use the arrow keys to highlight an operating system, and then press ENTER.
Notes

Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.
When you choose Last Known Good Configuration, Windows 2000 restores information in registry key HKLM\System\CurrentControlSet only. Any changes you have made in other registry keys remain.


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