Windows Installer Hangs or fails

July 17, 2007 at 07:18:44
Specs: windows 2000 server, P4 2.53ghz\512 RAM

Good Morning,

I'm having trouble with a server of mine that hangs when trying to install any of the windows updates that it automatically downloads. When auto downloaded and told to install I so far have not seen an actual error message, just hangs on initializing install. I reinstalled the windows update agent 3.0 but it failed with error "install failed error number 0x80070420" for the windows update agent installer. This error led me to KB831429 but the symptoms are slightly different than what I'm seeing so I don't think it's a good doc for me any way. I also went to the windows update site and selected Express option but it fails with 'files required are no longer registered or installed'.

Has anybody seen this before that could possibly provide me with some help?

Thanks!
Slee72


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#1
July 17, 2007 at 10:48:45

Do you have the latest version of installer?
http://www.microsoft.com/downloads/...

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#2
July 18, 2007 at 06:02:40

You know, I thought I had but I just did that again and it worked like a charm.

Thanks!


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#3
July 18, 2007 at 06:25:32

Your welcome, thanks for getting back.

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