Windows 2000 Randomly Hangs

May 9, 2013 at 17:30:03
Specs: Windows 2000 Professional, Intel Celeron 850MHz
I have a Compaq Presario 4100CA that runs Windows 2000.

I just started using it not too long ago after it sitting without a hard drive for a long time. At first I put a 4GB hard drive inside it and installed Windows 2000 professional. I also installed an 800MHz Pentium III to replace it's original 850MHz Celeron.

It would hang very often though, without warning. No errors, no sounds, nothing. The hard drive indicator light would stop blinking and I'd have to shut it down manually. It happened mostly when I was downloading things.

I found that a 4GB hard drive was too small, so I found an 80GB hard drive and installed Windows 2000 again. I downloaded the drivers from HP's website. All I really needed to install was the wireless card software, the video driver and the audio driver.

It still randomly hangs, especially when I download stuff. I interchanged the CPU, thinking that it was overheating. I felt inside. It was barely warm. Taking off the heatsink, the CPU wasn't even warm. Anyways, I put the Celeron back inside. It still hangs. No error messages or anything. Just an instant lock up.

I tried interchanging the RAM. Two totally different modules and it still freezes.

I can't figure anything out. Can someone PLEASE help me? I'm getting really desperate as I haven't been able to fix it.


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#1
May 10, 2013 at 03:16:39
Check the Event Viewer for warnings and errors which coincide with the time that the freezing occured.

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#2
May 10, 2013 at 07:23:22
When you installed, did you specifically tell 2000 to install ACPI HAL?

If not, you may want to reinstall and ensure you do.

It's been a long time since I worked on 2000 myself but if memory serves me, if you're using an ACPI compliant mobo, you want to be sure to select that during the install process and if you don't, it can cause issues.

I don't remember the exact steps but during the install process you're offered a chance to press F5, if you do, then you get to see the different available HAL's that can be installed and that's where you choose the ACPI HAL.

I'm not sure this will fix the issue, but it might be the problem.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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#3
May 10, 2013 at 19:01:09
There was nothing in the Event Viewer that related to crashes on that date.

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#4
May 10, 2013 at 20:16:37
I was never prompted to press F5. Other than that, I don't know if my motherboard is ACPI. How do I check it out?

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#5
May 16, 2013 at 07:12:11
Open the computer's case and read the make/model number off of the motherboard. Then, search the manufacturer's website for the spec's on that mobo. That will tell you if it's ACPI compliant or not. (If it's a PIV or newer, it's almost a guarantee the mobo will be ACPI compliant)

If it is you might try reinstalling (I'm not sure you can do a "repair" and change the HAL) and this time installing the ACPI HAL.

If you watch closely during the install process, you will see a point where you're prompted to hit F5, do so. That's where you choose your HAL.

It matters not how straight the gate,
How charged with punishments the scroll,
I am the master of my fate;
I am the captain of my soul.

***William Henley***


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