windows 2000 but it only goes to c prompt

December 24, 2010 at 15:25:09
Specs: Windows 2000, ?
I have an old dell optiplex gs 100 with windows 2000. it powers up but stops at ms dos c prompt

See More: windows 2000 but it only goes to c prompt

Report •


#1
December 24, 2010 at 15:46:58
are you sure you don't have a bootable floppy disk in the drive?

There is no dos in win2000 so if you see a command prompt someone formated your drive or messed up the master boot record.

Answers are only as good as the information you provide.
How to properly post a question:


Report •

#2
December 25, 2010 at 05:38:50
It only has a cd rom drive, no floppy. it does this with or without the w2k installation disk in the drive. I did get a "c0000221 unknown hard error \systemRoot\system 32\ntdll.dll the last time I tried. I unplugged and re-plugged the hard drive connections and checked the keyboard, monitor and mouse which all work fine on other computers and I checked the battery which was also ok.

Report •

#3
December 25, 2010 at 10:47:29
If you mean the CMOS battery, that means the BIOS settings have all reset to their defaults. Did you enter the BIOS & correct all the settings? Change the boot order to CD, HDD. Save the settings & reboot with the W2K disc in the drive. Watch the screen & "press any key..." when you see the prompt. Press R to enter the Recovery Console, then try running FIXMBR & FIXBOOT.

http://support.microsoft.com/kb/229716


Report •

Related Solutions

#4
December 26, 2010 at 14:18:25
c0000221 relates to a corrupted driver. Drivers can become corrupt if the disk platter surfaces are failing.

There is no way you can ever get to a c: prompt from windows 2000. You could only get there of two ways; recovery console or safe mode with command prompt.

But these are choices. It is not automatic. Coming up to a c: prompt.. does not bode well.

Check the hard drive by downloading the manufacturers diagnostics and running them.
If the drive checks out do a repair install of Win2000 to get the OS functional again.

Answers are only as good as the information you provide.
How to properly post a question:


Report •


Ask Question