Win2000 Won't Boot This Morning

June 9, 2009 at 08:53:17
Specs: Windows 2000 SP4, Pent 3? 1GB
I have a 2003 Dell Precision Workstation M60 Notebook 1GB RAM computer running Win2000 SP4.

I have made no changes to this computer, Windows update is disabled, running AVG anti-virus, behind firewalls, with software firewalls, (amongst a network of other systems running Win2000, XP and XP x64 running great) and this notebook has been running great for ages.

For some bizarre reason, this morning when I went to boot this machine, the machine starts, gets past all the BIOS stuff, starts Win2000 and the screen gets to the point when the desktop color starts to show and the mouse cursor is on the screen (and you think it's going to boot) then it Blue Screens with this error:

'windows logon process system process terminated unexpectedly 0x00000080, etc.'

It sits there for about 30 seconds and then automatically reboots and then Blue Screens again. It did this about 5 times as I was trying to get it to boot. Now after many tries... it goes through this process but doesn't Blue Screen... just hangs with the desktop background color and mouse cursor showing.

I got out the Win2000 SP4 install disk and booted from there. I am able to use the Recovery Console and login and see the hard disk. All seems fine and all the files are there. I did a Chkdsk p and the disk was checked and all seemed well (but it did say something about fixing one error). I re-booted again but get the same result of hanging with mouse cursor.

The system has the AutoWinLogon key setup so it always automatically logs me on when booting up.

Naturally, the system has important data on it and it will be a HUGE pain to re-install the Win2000 OS and have the registry wiped out and then have to reinstall all apps because their registry info was wiped out.

I feel like it's something simple that could be fixed if I knew what to fix since the disk and system seems mostly intact.

Any ideas how to fix this with minimum pain?

Thanks for any ideas!

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June 9, 2009 at 09:00:35
OK... a slight update.

I mentioned that I ran CHKDSK and that it found an error.

After re-booting again, it got to where it was before with the blue desktop color and the mouse cursor showing and appeared to hang there with nothing happening as before. But this time it has gone one step further and is displaying the 'Please Wait...' dialog with Windows2000 logo and says "Preparing network connections...' but is now hung at that point.

Thanks for any ideas!

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June 9, 2009 at 09:34:46
"I mentioned that I ran CHKDSK and that it found an error"

You ran CHKDSK /P, correct? You need to run either CHKDSK /F or CHKDSK /R to fix the problem.

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June 9, 2009 at 09:44:34
Thanks very much for this info!

Am currently running CHKDSK /P /R and it is taking a very long time but is progressing. I'm assuming it's busy fixing something it found. Will see.

Thanks again.

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Related Solutions

June 9, 2009 at 10:01:49
Hmmm... this doesn't look good.

CHKDSK /P /R is still running but it's doing something I've never seen before. I have been periodically watching it's progress and it was at 50% completed and was working very slowly. As I repeatedly glanced at it, it was at 62%, 68%, 70%, etc. When I just looked at it again... it's back at 54% completed.

Weird. Letting it continue.


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June 9, 2009 at 11:27:05
Definitely not good.

I let the CHKDSK /P /R process complete and it says:

75% Completed.
The volume appears to contain one or more unrecoverable problems.

Does this mean that my hard drive has failed?

Now, when I boot from the Win2000 CD and use Recovery Console it does not ask me to login, goes directly to C:> (rather than C:\WINNT> as before) and when I try to do a DIR to see the files it shows this error:

An error occurred during directory enumeration.

Looks like I'm hosed. I happen to have a 2nd hard disk for this notebook (that I think may be identical to the primary disk) and I have a USB plugin box that plugs into the notebook. I guess I will have to install Win2000 SP4 to the other disk and then start over from scratch.


Thanks anyway.

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June 9, 2009 at 11:46:49
I don't know why you'd need the /P with the /R. The /P is implied, as is the /F.

You can try doing a repair *should* work similar to this XP approach:

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June 9, 2009 at 12:09:20
Thanks again for the ideas.

For CHKDSK, I was following a Microsoft article (and probably doing it wrong) but it shouldn't have destroyed anything. At this point, it after running CHKDSK with those params, now the disk is acting like it's trashed because when using the Recovery Console it does not ask for login, goes right to C and won't even do a directory.

Running another CHKDSK now with the /r param only. Went from 0-75% fast and then back to 50% and is now crawling up slowly.

I will try the repair installation next.

Thanks again.

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June 9, 2009 at 15:32:01
If it doesn't work, try running the hard drive manufacturer's diagnostic utility. It should be available at their website.

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