Okay. This is not a Norton specific problem, because I also tried it with PC-Cillin, but this is what is happening: When I try to do a system scan (in either anti-virus program) the system stops scanning and automatically reboots itself. Since I have just (finally) installed Win2000 Pro and haven't gotten a virus, I imagine this has something to do with security, but I have no idea why it does this. It also won't allow a scan of Ad-Aware 6 (none of this even in Safe Mode). It scans anywhere from 5,000 to 10,000 files or so then automatically reboots. It doesn't reboot on the same file every time. Sometimes, the scan goes okay for as much as 15,000 files, so it must not be a file causing this. I have the same problem when downloading something from the internet, and sometimes when I try to install applications. Anyone know anything about why Win2000 would be doing this? Any fixes? Thanks.

Nancy - did you get all the updates for Win2K? if you got a clean install (no errors) you'd need to update the OS. if you can try www.trendmicro.com or www.symantec.com to scan your PC. if this fails, do a fresh format / install of Win2K Pro again. if there's some sort of malicious content on your PC and it's preventing you from doing tasks, then a format would be your best option. do you have any kind of utility prog that lets you know what the temps of CPU, RAM etc.? may quite possibly be over heating. just some suggestions. hope something works. -P51

Don't assume that you don't have a virus, mistakes like that have cost people valuable data. Try simple first, shutdown your machine and make sure you turn the power off. Restart and use a clean boot disk with a Virus scanner. Norton 2000-2003 has bootable CD's to do this. Make sure you scan your entire system, all files. If this comes up clean log on to the system as Administrator to make any changes to Security. A basic knowledge of security protocol will help.

I'd check the hard drive for failures too. Ontrack (www.ontrack.com) provides a free hard disk diagnostics utility that makes a bootable diskette. When used, it makes a very reliable test. If it passes the test, better :). Andrés

Are you running these virus scans from the web or from your machine? No chance you have the two antivirus programs running at the same time? It's ok to have 2 virus scanners but both cannot be running at once. I don't know if that's what you are doing but just another suggestion....

None of those are problems. I am only using one virus protection at a time. In fact, I completely uninstall each one before trying to run a scan. I have run Norton (with the newest bug fixe for LiveUpdate) both online and from the application. I have also tried to use Ad-Aware 6, and it does the same thing. I have also tried McAfee's online scan. Another thing is that when I try to download an application it sometimes reboots before downloading. There seems to be some sort of protection or security issue with Windows 2000 (apparently), because the only time it reboots now is when I am trying to scan the drives. I have tried scanning a drive at a time, a few folders at a time, etc. Sometimes, it will let me scan a complete drive; sometimes, it won't. The hard drives are all okay, and I have tried to scan all of the partitions (three hard drives - five partitions). The other thing is that I can't even download the Windows Updates. The new Windows 2000 Pro disk I have says "Build 2195 SP3free). I'm assuming it already has the SP3 update on it, but I could be wrong. I even bought a new graphics card that is Windows 2000 compliant. I even did a fresh install with a brand new CD that Microsoft support mailed to me, but that didn't seem to make any difference, either. For clarity, I have a brand new Albatron 865PE/865PE Pro mainboard, Pentium 4 processor, Sound Blaster Live (updated drivers), 1 gig of ddr ram (2 512 sticks) and a CD/RW. Everything appears to be okay - ran a tools check. I'm stumped, and Microsoft can't seem to help me; neither can Norton. Any other suggestions?

Try going to control panel and under system, advanced,startup and recovery and unchecking the automatically reboot option (if it is of course checked). If it is then at least Windows may give you an error message instead of rebooting and you can go from there. If it does please post it here. Hope this helps.