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Win 2k pro cannot log out...

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Name: JakeEboy
Date: April 2, 2003 at 11:32:18 Pacific
OS: win 2k pro
CPU/Ram: P4 1.6 GH 256 mb r
Comment:

I have been unable to log off or shut down one of my win2k pro machines. Everytime I select either log off or shutdown from the menu I just get taken right back to my desktop. I have the latest virus updates and a full scan has revealed no virus's present. I can lock my station but cant log off or shutdown. The only thing removed from the pc recently was a HP scanner, and I am not sure how they removed it and the software. Anyone come across this before ?


Thanks in advance



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Response Number 1
Name: RayMan
Date: April 2, 2003 at 11:47:33 Pacific
Reply:

how about this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;228801


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Response Number 2
Name: JakeEboy
Date: April 2, 2003 at 13:07:58 Pacific
Reply:

Appreciate the quick response, I checked the settings mentioned in the article, unfortunately this didnt solve the problem. It did allow me to log out ONCE, but after that I was back to the same problem. Am at a loss as to why this is happening.



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Response Number 3
Name: RayMan
Date: April 3, 2003 at 05:36:50 Pacific
Reply:

You could do a repair of w2k. when entering the installation routine you are given that option.

If that doesn't work do a reinstall.


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