Hi i have my win 2k domain, however my staff complains that he can't use USB drives. Normally he is not connected to domain and he sometimes needs to plug a USB disk drive for transfering data from clients, after connecting to domain he can't do that because even if he plugs the USB disk drive and Windows detects that new hardware is installed (i know this because in the notification in the task bar shows an icon) however the device doesn't appear in the Windows Explorer and My computer, but if administrator logs in and plugs USB disk drive, the drive is accessible from Explorer, and My Computer. I suspect that in Windows domain only admin is allowed to create/ add new hardware device. MY QUESTION IS HOW CAN I GIVE THE PRIVILAGE TO USERS SO THAT THEY CAN INSTALL / ADD NEW USB DISK DRIVE WITHOUT GRANTING THEM ADMINISTRATOR PRIVILAGE Andy Teng System Administrator & Engineering

Users shouldn't need Admin privileges to connect a USB drive. Unless you have a GPO that prevents that. Soylent Green is PEOPLE!!!

Yes I have configured the GPO which may affects that, however I can't figured out which GPO permission that disable the ability for normal users to install / plug in a USB disk drive. Can you point me to any policies if you know Thanks Andy Teng System Administrator & Engineering

I have found this issue too. All my other Laptop users dont have this issue. 1 user has the issue. it's not a GPO thing because all laptops are affected the same way. perhaps. Do you have the same issue where other users are not affected? My user has Power user access to the machine and it still didn't help. I am in the process of researching this issue as well. My issue is on XP but I bet they are same common issue.