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unable to remove application

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Original Message
Name: dz
Date: April 2, 2003 at 08:42:35 Pacific
Subject: unable to remove application
OS: Win2K
CPU/Ram: p2 400
Comment:

hi all,
im having difficulties in deleting a particular application thats currently stored within the add/remove programs field (control panel). Just recently noticed this app, once highlighted it doesnt give me the option in removing/uninstalling it. can anyone help pls?


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Response Number 1
Name: Carl Parker
Date: April 2, 2003 at 09:06:46 Pacific
Reply:

What is the name of the program, what does it do, more details please.


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Response Number 2
Name: dz
Date: April 2, 2003 at 09:51:09 Pacific
Reply:

hi Carl,

the name is cam_au and thats it. i dont know what it does, it dont know if its even a legitimate prog. when im in the add/remove field once cam_au is highlighted it gives me no option to remove it. do i need to check my registry? not really experienced in doing this.


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Response Number 3
Name: Carl Parker
Date: April 2, 2003 at 11:01:07 Pacific
Reply:

I need more information. Search the registry for "cam_au" and post all related entries.


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Response Number 4
Name: dz
Date: April 2, 2003 at 18:15:53 Pacific
Reply:

carl,
thanks but ive sorted it out. after my last post i checked the registry (not sure what i was doing) but under the HKEY_LOCAL_MACHINE i found keys for that prog. Actually it was a xxx porn dialer prog that was located in c:\winnt\system32 folder. Although deleting the uninstall prog and keys, this wasn't enough from actually removing the icon in the add/delete field, so i end up d/l a uninstaller prog which eventually allowed me to do so.
Question? I wasnt able to uninstall the prog from the c:\winnt\system32 folder correctly (i dont think). I only deleted the prog. pls advise if this was the correct method for a correct uninstall?


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