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Unable to print and unable to expand command window

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Have two problems: Tried adding a printer, and when I try to print a test job, it sits in the queue. Have tried everything from removing/adding the port to deleting the printer. It is not a network connection problem because I can ping that printer from the workstation. My second problem is that I cannot make the "command" window larger than what it is there already. Any suggestions. I have never worked with Windows 2000 before. Thank you

HELP..I want put windows ...

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