Trend Micro uninstall password

Original Message

Name: yugocrazy
Date: January 24, 2006 at 02:10:19 Pacific
Subject: Trend Micro uninstall password
OS: w2k
CPU/Ram: 550/192

Comment:

Does anyone know howto remove Trend Micro virusbister corporate edition without the uninstall password?
Cheers.

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Response Number 1

Name: Curt R
Date: January 24, 2006 at 05:45:26 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

I'm betting Trend Micro would.....did you try emailing their support people??

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Response Number 2

Name: yugocrazy
Date: January 24, 2006 at 06:53:12 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

wasn't sure who to e-mail - no single contact for support so have e-mailed their sales for an address.
Thought i'd ask to see if anyone had an idea while i waited for theirs.
Thanks

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Response Number 3

Name: Jennifer SUMN
Date: January 24, 2006 at 07:59:37 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

There may be a Registry entry that contains the positive value that requires a password. Symantec has one.
Check:
HKLM\Software and the Trend Micro entries under there.
Soylent Green is PEOPLE!!!

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Response Number 4

Name: yugocrazy
Date: January 25, 2006 at 02:34:28 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

can't find anything specific, not too experienced with registries, anyone know.
Thanks

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Response Number 5

Name: wodihor
Date: February 13, 2006 at 11:55:04 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

I really wanted to point something out because it took me so long to find it that this may help someone else out.
HKLM\software\intel\landesk\virusprotect6\currentversion\administratoronly\security
take a look at that key you will see one called UseVPUninstallPassword .. w/ a value of 1. change that to a 0 and try uninstalling. should work.

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AV Protection Problem polyboot virus ~2.exe - What Is This? High CPU usage about Trend Chip away virus	4U Thinkers HeavyOn_AD_PasswdProb Logon screen is upside-down DDE Server Window not responding Virus on computer, cant find it svohost.exe error

Response Number 6

Name: bendruitt
Date: February 13, 2006 at 15:36:40 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

Just had a look around in the registry to try and uninstall a password protected installation of Trend Micro Internet Security 2005 and found that if you delete the key HKLM\software\trendmicro\pc-cillin\system then you can uninstall without a password. Hope this helps someone.
There is no away.

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Response Number 7

Name: Ribett
Date: February 17, 2006 at 10:11:41 Pacific
Subject: Trend Micro uninstall password

Reply: (edit)

Find HKLM\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc. and set "Allow Uninstall" = 1

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