Trend Micro uninstall password

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January 24, 2006 at 02:10:19 Pacific
Specs: w2k, 550/192

Does anyone know howto remove Trend Micro virusbister corporate edition without the uninstall password?

Cheers.


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#1
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January 24, 2006 at 05:45:26 Pacific

I'm betting Trend Micro would.....did you try emailing their support people??

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#2
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January 24, 2006 at 06:53:12 Pacific

wasn't sure who to e-mail - no single contact for support so have e-mailed their sales for an address.

Thought i'd ask to see if anyone had an idea while i waited for theirs.

Thanks


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#3
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January 24, 2006 at 07:59:37 Pacific

There may be a Registry entry that contains the positive value that requires a password. Symantec has one.

Check:

HKLM\Software and the Trend Micro entries under there.

Soylent Green is PEOPLE!!!


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#4
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January 25, 2006 at 02:34:28 Pacific

can't find anything specific, not too experienced with registries, anyone know.

Thanks


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#5
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February 13, 2006 at 11:55:04 Pacific

I really wanted to point something out because it took me so long to find it that this may help someone else out.

HKLM\software\intel\landesk\virusprotect6\currentversion\administratoronly\security

take a look at that key you will see one called UseVPUninstallPassword .. w/ a value of 1. change that to a 0 and try uninstalling. should work.


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#6
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February 13, 2006 at 15:36:40 Pacific

Just had a look around in the registry to try and uninstall a password protected installation of Trend Micro Internet Security 2005 and found that if you delete the key HKLM\software\trendmicro\pc-cillin\system then you can uninstall without a password. Hope this helps someone.

There is no away.


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#7
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February 17, 2006 at 10:11:41 Pacific

Find HKLM\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc. and set "Allow Uninstall" = 1



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