Tom's Guide | Tom's Hardware | Tom's Games
![]() |
![]() |
![]() |
Hello,
This problem started occuring a few days ago. I have a folder, in which I hold many different types of files. One day, when I tried to access them, it says "Cannot Open: path" or "Access Denied: File may be in use"
People think it is because I'm not the owner of the folder or files, yet I am logged in as Administrator, and have taken ownership many times.
I have also tried Copying or renaming the files to no effect, I still get the same errors.
I then proceeded to try to access them from the command prompt... "Access Denied"...
Then I tried going to them through safe mode, and my explorer kept freezing.
I THEN tried to access them through another OS, and I still got access denied, or a sharing violation.
These files reside on my D: drive (Same HDD, 2nd partition)
I then rebooted into Win2k again, and ran Norton Utilities to see if there were any problems. It found 3 missing DLL's, 1 belonging to Mapiserver. And 2 belonging to KzService.exe kzprojectstore.dll and kzuidll.dll (????)
I tried fixing those to no avail.
If anyone has any ideas or answers, please email me!
Thanks in advance!
Ghosty

Keep in mind that just because you are the owner of a file does not mean you have access to it. You can be the owner and still be locked out with NTFS permissions. Being the owner does allow you to change permissions. That would be my first place to look. Look at the permissions on the file or folder and make sure you are granted access that way. Also, the files may be encryped. That behavior mimics what you are describing.
Let me know and I'll try to help you with this.

You indicated via email that the permissions are grayed out. They are grayed out because they are inheriting their permissions from the parent folder. If you uncheck the box in the bottom left had corner, you can over-ride that behavior. If the files are encrypted, which they are if the Encrypt Contents is checked, they can only be unencrypted by the person who encrypted them, or a Recovery Agent. The Recovery Agent is typically the Administrator or the Domain or the local workstion depending if the computer belongs to a domain or not.

Ok, I did that. I can't uncheck Secure Data... I'm logged in as Admin and its on my own HDD, I've taken ownership several times.... Any other ideas?

get a dos boot disk... hunt down the dos util to let you access ntfs (ntfsdos) and mess around with your files with that and see if it'll work?
This is very odd

This file "kzservice.exe" is part of Autocad 2000/2002 and it's ability to merge with files on the net. Not a bug, unfortunatly it does not unistall with the program.

Response No 7 is right. "kzservice.exe" is associated with My files at Point A Services
www.buzzsaw.com, of ACAD2000/2002.

Hi there. I had a similar problem. I could not rename, move or delete a folder in any manner.
I checked the NTFS security, took ownership, and went to the dos prompt but nothing worked.
I then proceeded to run Process Explorer from Systeminternals (www.sysinternals.com) and searched for a process that was using the folder. And surprisingly enough I found that the explorer shell was using it even after rebooting. I killed the process and it automatically restarted but now Process Explorer reported nothing when I searched for the folder.
I then tried renaming and it worked like a charm.Let me know if this helps..

Re: KzService.exe
Ok Omar, I'm in the same predicament, except when you mentioned that you 'killed it' I got a little lost...
Can someone please clarify the process so I can clean up my system?

OK here is the procedure to kill a process.
First you have to start-up the "Task Manager". You do this by pressing the Ctrl, Shift and Escape buttons at the same time.
Once there you select the Processes tap. In my experience it was the Explorer Shell that was causing the problems. Assuming that this is also the case for you, you should find all Explorer.exe items in the list and choose End Process. This would restart your desktop. If your desktop does not restart automatically you can choose File and New Task in the Task Manager and type in Explorer and hit the OK button.If this does not work for you, you have to get the Process Explorer from Sysinternals (It's free) and find what process is using your file or directory and then kill that process.
However all this is assuming that we are dealing with a local hard drive but not a network share.

![]() |
![]() |
![]() |

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.
| Ads by Google |