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Taking Ownership Bugs - Major Bug!!

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Name: Ghosty
Date: April 23, 2001 at 20:27:00 Pacific
Comment:

Hello,

This problem started occuring a few days ago. I have a folder, in which I hold many different types of files. One day, when I tried to access them, it says "Cannot Open: path" or "Access Denied: File may be in use"

People think it is because I'm not the owner of the folder or files, yet I am logged in as Administrator, and have taken ownership many times.

I have also tried Copying or renaming the files to no effect, I still get the same errors.

I then proceeded to try to access them from the command prompt... "Access Denied"...

Then I tried going to them through safe mode, and my explorer kept freezing.

I THEN tried to access them through another OS, and I still got access denied, or a sharing violation.

These files reside on my D: drive (Same HDD, 2nd partition)

I then rebooted into Win2k again, and ran Norton Utilities to see if there were any problems. It found 3 missing DLL's, 1 belonging to Mapiserver. And 2 belonging to KzService.exe kzprojectstore.dll and kzuidll.dll (????)

I tried fixing those to no avail.

If anyone has any ideas or answers, please email me!

Thanks in advance!

Ghosty



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Response Number 1
Name: Ghosty
Date: April 23, 2001 at 20:33:39 Pacific
Reply:

And its not only 1 file, its over 1000 files in that directory, ranging from JPG, AVI, HTML, TXT


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Response Number 2
Name: Glen Bicking
Date: April 24, 2001 at 05:11:07 Pacific
Reply:

Keep in mind that just because you are the owner of a file does not mean you have access to it. You can be the owner and still be locked out with NTFS permissions. Being the owner does allow you to change permissions. That would be my first place to look. Look at the permissions on the file or folder and make sure you are granted access that way. Also, the files may be encryped. That behavior mimics what you are describing.

Let me know and I'll try to help you with this.


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Response Number 3
Name: Ghosty
Date: April 24, 2001 at 19:33:33 Pacific
Reply:

That didn't work...


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Response Number 4
Name: Glen Bicking
Date: April 25, 2001 at 05:28:43 Pacific
Reply:

You indicated via email that the permissions are grayed out. They are grayed out because they are inheriting their permissions from the parent folder. If you uncheck the box in the bottom left had corner, you can over-ride that behavior. If the files are encrypted, which they are if the Encrypt Contents is checked, they can only be unencrypted by the person who encrypted them, or a Recovery Agent. The Recovery Agent is typically the Administrator or the Domain or the local workstion depending if the computer belongs to a domain or not.


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Response Number 5
Name: Ghosty
Date: April 25, 2001 at 16:46:54 Pacific
Reply:

Ok, I did that. I can't uncheck Secure Data... I'm logged in as Admin and its on my own HDD, I've taken ownership several times.... Any other ideas?


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Response Number 6
Name: James
Date: April 27, 2001 at 23:10:31 Pacific
Reply:

get a dos boot disk... hunt down the dos util to let you access ntfs (ntfsdos) and mess around with your files with that and see if it'll work?

This is very odd


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Response Number 7
Name: Mark
Date: August 1, 2001 at 07:52:47 Pacific
Reply:

This file "kzservice.exe" is part of Autocad 2000/2002 and it's ability to merge with files on the net. Not a bug, unfortunatly it does not unistall with the program.


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Response Number 8
Name: Milan
Date: September 5, 2001 at 21:49:39 Pacific
Reply:

Response No 7 is right. "kzservice.exe" is associated with My files at Point A Services
www.buzzsaw.com, of ACAD2000/2002.


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Response Number 9
Name: Omar
Date: September 18, 2001 at 03:51:37 Pacific
Reply:

Hi there. I had a similar problem. I could not rename, move or delete a folder in any manner.
I checked the NTFS security, took ownership, and went to the dos prompt but nothing worked.
I then proceeded to run Process Explorer from Systeminternals (www.sysinternals.com) and searched for a process that was using the folder. And surprisingly enough I found that the explorer shell was using it even after rebooting. I killed the process and it automatically restarted but now Process Explorer reported nothing when I searched for the folder.
I then tried renaming and it worked like a charm.

Let me know if this helps..


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Response Number 10
Name: John
Date: September 23, 2001 at 17:49:14 Pacific
Reply:

Re: KzService.exe
Ok Omar, I'm in the same predicament, except when you mentioned that you 'killed it' I got a little lost...
Can someone please clarify the process so I can clean up my system?


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Response Number 11
Name: Omar
Date: September 24, 2001 at 03:37:17 Pacific
Reply:

OK here is the procedure to kill a process.

First you have to start-up the "Task Manager". You do this by pressing the Ctrl, Shift and Escape buttons at the same time.
Once there you select the Processes tap. In my experience it was the Explorer Shell that was causing the problems. Assuming that this is also the case for you, you should find all Explorer.exe items in the list and choose End Process. This would restart your desktop. If your desktop does not restart automatically you can choose File and New Task in the Task Manager and type in Explorer and hit the OK button.

If this does not work for you, you have to get the Process Explorer from Sysinternals (It's free) and find what process is using your file or directory and then kill that process.

However all this is assuming that we are dealing with a local hard drive but not a network share.


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