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Stop error when using ADSL modem

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Name: David
Date: April 28, 2003 at 14:51:09 Pacific
OS: Win2K SP2
CPU/Ram: P4 1.5GHz / 256MB
Comment:

Hi, I keep getting this stop error that randomly pops up from time to time. The computer just stops in it's tracks and I get blue screened and an error saying

STOP (a bunch of numbers) KMODE_EXCEPTION_NOT_HANDLED

Begining dump of physical memory.
Dump of physical memory complete.


Then I can't do anything, and have to unplug the PC to restart it. This problem has only started since I installed a new ADSL modem. I was previously on 56K. The modem is a ZyXEL Prestige 630 Series USB. I only seem to get this blue screen when connected online using the modem.

Anyone have any ideas to help me? It's driving me crazy and I'm sure my comp wont last much longer like this.




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Response Number 1
Name: Lil cat
Date: April 28, 2003 at 15:46:59 Pacific
Reply:

I'm not gonna lie to you. I really dont know what to do to help you. Your problem is serious and I advise you to buy a new computer. Preferably one that works. That is the advice from the almighty lil cat. The end.


0

Response Number 2
Name: David
Date: April 28, 2003 at 15:58:08 Pacific
Reply:

Is it that serious? Maybe if I re-install the modem or buy a new one. It seems to be the cause of the problem. I got a blue screen only about 20 minutes ago but I noticed this one had the words FAT_FILE_SYSTEM in place of KMODE_etc.. Also it said "ntoskrnl.exe" but nothing about what it meant. I don't want to have to buy a new PC, this ones only a few months old :(


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Response Number 3
Name: charlie
Date: April 28, 2003 at 16:22:41 Pacific
Reply:

Type in the error message that you get in google.com, I'm sure you will get alot of different possible solutions. No, you don't have to jump to conclusions about buying a new computer, that is highly unlikely. If you get the error message again, post it and I'll help you find a solution.


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Response Number 4
Name: David
Date: April 29, 2003 at 05:37:12 Pacific
Reply:

The error is:

***STOP: 0x0000001E (0xC0000005, 0x8046A7F5, 0x00000000, 0x00000000)
KMODE_EXCEPTION_NOT_HANDLED

***Address 8046A7F5 base at 80400000, Datastamp 3ad7ad60 - ntoskrnl.exe

Beginning dump of physical memory
Physical memory dump complete. Contact your system administrator or technical support group.


i can't find anything online to help me with this.


0

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