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Spoolsv.exe CPU Processes

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Name: Paul Darlow
Date: November 6, 2000 at 02:49:51 Pacific
Comment:

The Spoolsv.exe process is running the CPU usage at 20-30% when Windows 2000 Pro is sitting idle. We have the Microsoft network client and the Netware network client loaded - which seems to cause the problem as either client on its own does not.



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Response Number 1
Name: Jigs
Date: November 9, 2000 at 04:59:17 Pacific
Reply:

Hi There,

It mostly indicates problem with your printer spooling. checkout that issue first.


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Response Number 2
Name: Mark
Date: November 9, 2000 at 17:12:33 Pacific
Reply:

I have this same problem that the spoolsv.exe service consumes 40-50% of CPU time when Win2000 is sitting idle. As soon as I print anything the service loads but after printing is complete it does not unload. Restarting is the only way to kill the service. Problem seemed to start when I loaded the Adobe Postscript printer driver software.


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Response Number 3
Name: Vesa Makinen
Date: November 14, 2000 at 00:25:21 Pacific
Reply:

I have same problem too. Only method to stop
spoolsv.exe to allocate memory is in commad
prompt issue command net stop spooler and then net start spooler. The problem started in my computer when I opened Adope PDF document. Also when I shut down my computer
appears a message CSC program error ...
What is it ???


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Response Number 4
Name: Steve
Date: January 4, 2001 at 06:56:56 Pacific
Reply:

We have the same problem with both of our trial systems running W2000. SPOOLSV.exe takes anything upto 90% of the CPU and memory usage goes up to about 15M from the normal 3M. This behaviour begins whenever anything is printed and continues until the spooler is stopped or the machine is rebooted. We are running Win2000 SP1 and printing through a server running NT4.
We can't find any mention of this problem on TechNet although it seems from this thread that is is not uncommon.
Any Ideas?


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Response Number 5
Name: Sam
Date: January 12, 2001 at 12:22:20 Pacific
Reply:

I too have the problem on my systems. I did find
that opening Services in the Administrative Tools
and clicking on Print Spooler will allow you to
stop and restart the service gracefully to
release the resources. I'm amazed that I can find
so little about this problem anywhere.


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Response Number 6
Name: Robert
Date: January 20, 2001 at 02:43:28 Pacific
Reply:

I´v got this problem after installing MATROX G400 drivers for WIN2000.
Before that all works fine.



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Response Number 7
Name: Mike
Date: January 22, 2001 at 05:28:06 Pacific
Reply:

Well, guess what, I have the same problem as the rest of you. Only when it happens to me, it takes up 100% of my CPU time, rendering the system pretty much useless. What is so wierd about the whole thing is that it seems to happen randomly. Just started the computer after being off all weekend, did not print, or do anything other than open Outlook to view email, and...SPOOLSV.exe started, slowing the system way down. Perhaps if enough of us complain that we are having trouble, someone in MS or Novell will look into getting a solution worked out. None of the solutions here worked for me.....I had hopes though. :)


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Response Number 8
Name: Chris Roberts
Date: January 25, 2001 at 06:05:41 Pacific
Reply:

I have the same problem, only I can't get any relief by stopping and starting the spooler. I did recently install the latest Adobe reader, but the problem didn't cripple me until yesterday and now won't let go no matter how many reboots. Am using Novell and MS networks.


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Response Number 9
Name: Markus Knauer
Date: January 26, 2001 at 01:35:57 Pacific
Reply:

Guess what... I have the same problems. Only that my spoolsv problem starts, after booting. So i always have to restart the service after booting. If I start it manually it works as well. I read some solutions in different discussion groups, but none seemed to be the right solution. IMHO all solutions which worked only did that by "accident", i.e. the problem is somewhere else...


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Response Number 10
Name: Markus Knauer
Date: January 26, 2001 at 02:15:29 Pacific
Reply:

SOLUTION!
Not mine but I asked the right guy:

"I found that the problem was caused by a combination of Windows 2000, Novell
Netware Client and Matrox Powerdesk. The best way around it is to close the
powerdesk and prevent it from automatically starting (the setting is in the
registry windows\currentversion\run....pdesk.exe)."

It really worked, but as soon as you start any Matrox programm, the spoolsv runs wild again.
Markus


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Response Number 11
Name: Ken Bailey
Date: January 29, 2001 at 14:47:45 Pacific
Reply:

I tried Markus Knauer's solution and it worked perfectly.


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Response Number 12
Name: Patrick Comtois
Date: February 15, 2001 at 08:07:45 Pacific
Reply:

Hi all,

I've got the same problem, but I'm not running on a Novell network and I don't have a Matrox graphic card... It must be something else...


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Response Number 13
Name: Robert Utley
Date: February 22, 2001 at 03:48:12 Pacific
Reply:

Hello all,

I've had this problem and the only way to cure it that I could find was to get rid of the Novell client and use the Windows 2000 csnw. Obviously this is not an ideal solution but it worked for me. And there is sod all mention of this on either Technet or the Novell site.


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Response Number 14
Name: Jason Kulp
Date: February 23, 2001 at 08:32:25 Pacific
Reply:

Good one Robert,

While it does present a few problems for us (our network is almost entirely Netware), your solution is the only one that worked.

I tried so many potential solutions from this site and others, as we had many of the same variables at work in our situation, i.e. Microsoft network client, Novell client, Matrox G400 card with Powerdesk, but none of the solutions offered worked for us.

The weirdest thing is that only 1 of the 4 Windows 2000 machines we have distributed thus far has had this problem. The other 3 machines are set up the same, what's the variable? The Red Virus (Novell) strikes again. I'm becoming more of a believer in Windows NT/2000 Server every day!!!


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Response Number 15
Name: Paul Love
Date: March 1, 2001 at 06:35:23 Pacific
Reply:

Well I have a dell inspiron 3800 laptop, installed w2k lovely installed a photocopier as the printer then spoolsv.exe sucks up cou time and hangs word 2000.
So i thought ok re install as I had read lots of groups that said there was no cure, well guess what exactly same thing again !.
Admittently i did not FDISK it, will this time and see if that makes a difference.

Regrads

Paul


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Response Number 16
Name: Jukkis
Date: March 12, 2001 at 00:24:23 Pacific
Reply:

We don't have Netware, but on one Win 2k Pro spoolsv sucked up all idle cpu power after installing a certain set of printer drivers (Brother HL-1050) from the manufacturer. Changed to Win 2k unidriver and spoolsv works perfectly. Certainly something wrong there..


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Response Number 17
Name: Todd
Date: April 19, 2001 at 10:26:11 Pacific
Reply:

I have the same problem with win2k, novell client 4.8 and Matrox G400-G200. The spool service use 30% of CPU. I almost found a solution by edit the .inf of matrox driver and put some ; at lines who install matrox services. But this is not an ideal solution.


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Response Number 18
Name: Greg Meuse
Date: May 18, 2001 at 09:24:53 Pacific
Reply:

I am having a similar problem as you all have described however, I do not have the Netware client installed. I am running Windows 2000 Professional. It seems to occur when I run an ICA connection to a Windows 4.0 Terminal Server. I think I could involve a bad print driver because the terminal server is set to autocreate the printers I have configured on my local box. I don't have the problem when I get out of the ICA session and then stop and start the spooler. I'll look at the print drivers to see if there is a particular driver causing the problem.


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Response Number 19
Name: Doug
Date: June 5, 2001 at 18:12:05 Pacific
Reply:

Try this...it worked for us! Turned out to be a Novell issue.

http://support.novell.com/cgi-bin/search/searchtid.cgi?/10059191.htm


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Response Number 20
Name: Danny O'Neill
Date: June 18, 2001 at 08:53:50 Pacific
Reply:

For me it was the graphics driver. I use the Nvidia Detonator drivers. Using the latest nvcpl.dll it max out the processor but using an older on works fine. I know, its nothing to do with the printers but it works. I also have Novell but the above fix's didnt work for me.


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Response Number 21
Name: Charlie Silverman
Date: September 13, 2001 at 00:39:27 Pacific
Reply:

I am having the same problem, but as with Danny, I found that it is directly related to the nVidia drivers. I set up a system fresh with Win2K SP1 and the Netware 4.8 client. Everything ran perfectly. After installing the nVidia driver, the SPOOLSV.exe process sat at about 25% and ate memory until I either rebooted or executed a NET STOP SPOOLER command from a CMD prompt.

In my case, following Danny's advice, I replaced the nvcpl.dll file (which is "upgraded" with the nVidia driver) with an older version and the problem was solved.


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Response Number 22
Name: Danny O'Neill
Date: September 13, 2001 at 02:22:36 Pacific
Reply:

I had this problem on a Dell precision workstation with Novell except it wasn`t Novell, it was my nVidia GFX card drivers. nvcpl.dll to be exact. With the newer drivers it would have this problem but the very latest 21.xx series its all fine now.


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Response Number 23
Name: Robert Johansson
Date: September 14, 2001 at 06:44:11 Pacific
Reply:

Im having the same problem as u guys, and I have Novell, win2k sp2, Geforce 2 MX, Matrox Quickdesk.
One thing that I dont find here is my problem with network traffic, when the spooler goes wild and crazy and eats a lot of memmory it generates a lot of traffic on the net to. check the local area connection icon or get a bandwith monitor, maybe u have the same problem but didnt notice.


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Response Number 24
Name: Tony Birchall
Date: October 11, 2001 at 10:03:27 Pacific
Reply:

Hi I get the same problem where spoolsv takes 70-100% of cpu after boot up. I'm running Win 2K and novell 4.8. I've loaded the patch fix from Novell's website but its made no difference. Only way to stop it is net stop spooler from command prompt.


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Response Number 25
Name: Alan
Date: November 20, 2001 at 18:09:14 Pacific
Reply:

Hi, we get the same problem with W2k and Novell 4.80.2000 etc we use an NDPS printing system and Norton's Ghost for imaging. We ghost a box and change the host name to the clients username, and then it starts. Thats fine so we use Ghost walker and this makes changes in the registry and is meant to fix the problem. It doesn't, but if we add an extra five characters to the host name it fixes the problem sometimes, what has the size of the host name got to do with spoolsv?



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