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Sounds play faster & higher pitched

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Name: miller720882003
Date: October 10, 2006 at 15:56:58 Pacific
OS: Windows 2000 Professional
CPU/Ram: 1.7 GHZ / 256 MB
Product: Dell
Comment:

Hello,

I've searched everywhere online for an answer to this question so I figured I'd just post it. Any kind of music that I play, whether it be on iTunes 7.0.1 or on WMP 9 plays unusually faster with a higher pitched noise. There are no skips, just a faster tempo. The time on the songs in seconds does not actually go the speed of seconds. Instead, they are a little faster. Even songs I'd preview on the iTunes Music Store would play quick so I know it is not the music I have. Any suggestions would be greatly appreciated.

Thank you.




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Response Number 1
Name: don2006
Date: October 10, 2006 at 17:16:24 Pacific
Reply:

What happens if you listen to a music CD?


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Response Number 2
Name: miller720882003
Date: October 10, 2006 at 18:33:44 Pacific
Reply:

Same thing. MP3's and audio CD's all play back faster and high-pitched.


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Response Number 3
Name: Tubesandwires
Date: October 11, 2006 at 08:33:20 Pacific
Reply:

Usually your problem is caused by the sound drivers. Get the newest ones you can find and install them.


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Response Number 4
Name: miller720882003
Date: October 14, 2006 at 11:41:21 Pacific
Reply:

I've looked online for a while now to install new drivers. On two occasions I have installed what i thought were the right drivers but ended up having to start my computer in safe mode because it would not start up. I then had to reinstall the old driver. Any ideas on where I can find the correct driver?


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Response Number 5
Name: Tubesandwires
Date: October 14, 2006 at 16:21:43 Pacific
Reply:

"Any ideas on where I can find the correct driver?"

Assuming the computer is the same one as specified in your first post.....
Dell should have them in the downloads for your model, but if it is an older model, they may not be new enough.
I would need to be told what your model number is in order to possibly point you to newer drivers.


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Response Number 6
Name: Rob_T
Date: October 23, 2006 at 16:11:29 Pacific
Reply:

I have the same problem - I just picked up a P3-866 IBM NetVista for the kids to play on and noticed the same "chipmunk" audio thing happening . .
I haven't figured it out yet, however I have an Intel 82810 chipset and AC97 audio. Also tried various drivers . . .no luck.


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Response Number 7
Name: Tubesandwires
Date: October 23, 2006 at 20:49:05 Pacific
Reply:

Rob_T
You need to provide your model number. There are about 37 NetVista models that can have a PIII-866.


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Response Number 8
Name: Rob_T
Date: October 24, 2006 at 19:07:11 Pacific
Reply:

The model is 6646-Q1U

Apparently, through hours and hours of surfing, there were different sound cards (chips) used too. How do I know for sure what I have, Intel has stopped supporting the 810E chipset.


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Response Number 9
Name: Tubesandwires
Date: October 24, 2006 at 21:53:51 Pacific
Reply:

"Apparently, through hours and hours of surfing, there were different sound cards (chips) used too"

According to the info below, all the onboard sound chips for your specific 6646-Q1U model were made by ADI - it is unlikely different models of ADI chips were used, but if there were, the newest drivers should support all models.

See the FAQ info below - you may be trying to install the drivers the wrong way!!

"Intel has stopped supporting the 810E chipset"

Not true. Intel supports damn near everything it has ever made. See below for IBM's video driver download, and the end.
.....

Software (United States) - NetVista 6644, 6645, 6646

Preloaded applications
Including:
1810e video driver Version: 5.12.01.2586 Vendor: Intel
ADI audio driver Version: 5.12.2502 Vendor: ADI
http://www-307.ibm.com/pc/support/s...

Software (Canada-English) - NetVista 6644, 6645, 6646
Preloaded applications
1810e video driver Version: 5.12.01.2586 Vendor: Intel
ADI audio driver Version: 5.12.2502 Vendor: ADI
http://www-307.ibm.com/pc/support/s...

ADI audio = ADI SoundMAX onboard audio

Note: most Win 2000 drivers work fine for Win XP, if there is no XP driver listed.

Software and device drivers (most common) - NetVista 6644, 6645, 6646
including older ADI SoundMAX onboard audio driver 4 January 2001, 810E onboard video driver 28 June 2000.
http://www-307.ibm.com/pc/support/s...

Specific Software and device drivers - NetVista 6646-Q1U
(If this link doesn't work, go to the above link and choose "Get additional drivers and files", type in 6646 and Q1U)
including newest ADI Sound Max Audio driver - 2002-06-17
http://www-307.ibm.com/pc/support/s...
.....

SoundMAX FAQ
http://forms.analog.com/Form_Pages/...
Including, quote:

"Best Install Method: Run the Setup Program

The most effective method to install the driver software for your computer is to run the "Setup" program that comes with the driver software.

Not the Best Install Method: Let Windows Find It

If the audio driver software for your computer is not installed, Windows may find it and attempt to find the driver software.

If you install the software using this method:

You won't get any additional SoundMAX features if they are provided in the driver software.
Windows might not actually find the driver software.
You won't be able to use the Add/Remove Programs feature in the control panel to remove the driver software later on. "
......

Newest available 810E onboard video drivers:
IntelĀ® 82810 Graphics Controller
http://downloadfinder.intel.com/scr...
See the Read Me file - it supports 810E

Newest availble mboard chipset drivers:
IntelĀ® 810 Chipset Family
This supports ALL 810 chipsets
http://downloadfinder.intel.com/scr...


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Response Number 10
Name: Tubesandwires
Date: October 26, 2006 at 07:59:26 Pacific
Reply:

Maybe you'd be better off to install the older driver on the IBM web site.

From the SoundMAX FAQ (see link above)
Quote:

"29 Sound is playing too fast.

If the audio sounds too fast you have installed the wrong SoundMAX driver or you tried using the native OS driver. In order to fix this you need to use the driver that is distributed with your pc. If you do not have one check with your computer or motherboard maker for a driver. "


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Response Number 11
Name: Rob_T
Date: October 27, 2006 at 16:14:02 Pacific
Reply:

O.K - Guess what . .

Not an ADI chip, Win finds an AC'97 -

Searched the web and downloaded drivers, and drivers and drivers... and yes "Tubesandwires" I hunted around the sight you suggested also...all to no avail.
I even at the "looked pre-loaded on your computer" and, Yes it shows ADI.

Now I'm even more confused. If "all of my model came with the soundmax chip" why is it finding the AC'97 and why are there 2 different mfg's of an AC'97 chip ?
I blew away the driver and let Win do it's little hardware update song and dance and it found the AC'97
I found Realtek and Avance as mfg's of the chip while searching (neither of which worked.) I did notice that after install and reboot, the driver info would show the same as pre-install. . .
I tried to unzip the install pgms to load from 'let me specify' and point it to the .inf but couldn't (one install didn't even have one)

Here is the diver info for the default..

AC'97 driver for Intel(r) for 82801AA Controller
Microsoft
11/18/1999
5.0.2184.1
Microsoft Windows 2000 Publisher

As far as back-tracking drivers, do you think I could get a Win2k driver pre-1999?
I kind-a-doubt-it.


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Response Number 12
Name: Tubesandwires
Date: October 27, 2006 at 17:09:19 Pacific
Reply:

AC 97 is a generic sound standard. Support for it may be built into the main chipset or dedicated sound chip on the mboard, or a mboard may have a separate generic chip that supports AC 97 even if it doesn't also have a dedicated sound chip as well.
Some times the dedicated sound chip is an option and isn't on the mboard, but I doubt that's the case with this mboard.

As for Avance, I believe that's what the A in ADI stands for. Open up your case and look at the mboard - you will probably see a chip labelled ADI something, or SoundMAX something, etc.

Win 2000 and XP often identify some components as Realtek something or other. Realtek doesn't make anything itself - it re-markets products that are made by others as Realtek models, in Realtek packaging. Microsoft chose to use drivers labelled as Realtek ones rather than using a lot of individually named drivers for the many different companies Realtek re-markets the products of.
I have compared the driver downloads of many devices to those XP provided labelled as Realtek ones in Windows, and the main *.inf file for the drivers is often identical except for the label specified in it seen in Windows, and the other flies in the downloads are often identical.
The problem with that is Windows gets it wrong it is difficult to determine whether you actually have the right drivers when they are labelled Realtek whatever.

Either one of the SoundMAX driver downloads in response 9 at the IBM site should work fine if you have the ADI chip on the mboard, which you probably do. The downloads contain many files - the files within must be extracted from the downloads. If the downloads do not self execute to install files on the hard drive when you click on them (pay attention to where the files go on your hard drive, you have to extract the files some other way - e.g. if it is a .zip file you have to unzip the download using Winzip or whatever. Install the drivers using the install or Setup program that comes with the drivers, as the FAQ in response 9 tells you. Remove any sound drivers listed in Add and Remove Software before you install those drivers.


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