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I am having problems with scheduling tasks. I have them all set up, but then when I check the next day after they are supposed to run, the status says "Could not start". I am trying to export reports from Avaya (a call center database)into Excel on certain days. If I work at a company where we log in every morning with a user ID and password, do I need to not be signing off at night for my daily tasks to run?
I did that and still the status of my scheduled tasks are "Could not start". Anyone else have other suggestions?
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Ok I did that. There are a bunch of Warnings in the Application Log and the System Log. I don't have permission to get into the Security Log. There isn't anything that blatantly says error, but maybe I don't know what I'm looking for.
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You're right, I was looking for errors. Try the job manually. In other words, start the job immediately.
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I found this:
"GRC Interval.job" (GRC Interval.acsauto) 6/20/2008 8:10:58 AM ** WARNING **
Invalid working directory..
The specific error is:
0x00000002: The system cannot find the file specified.
Verify that the directory exists and try again.
"GRC Interval.job" (GRC Interval.acsauto) 6/20/2008 8:10:58 AM ** ERROR **
Unable to start task.
The specific error is:
0x80070002: The system cannot find the file specified.
Try using the Task page Browse button to locate the application.
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I looked more into things and found that a folder was named wrong, so that is why it couldn't find the file. So I could run my tasks manually, which is good. Thanks for your help.
However, I am asking it to run reports on a scheduled basis, but after it runs it, I want to see the reports and be able to save them to a server. Is that possible? So far, it runs them, but I don't know where they go/what happens.
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You said that they are supposed to go into an excel file. Search for *.xls if you can't find the output.
What is the exact command in the scheduled tasks?
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That's what I would like them to do - but I realize there is nowhere I told it to go into an Excel file. I might be going about this entirely the wrong way.
Here is what I want to do - we have a system called Avaya CMS Supervisor that tracks stats for our call center daily, weekly, and monthly. Instead of going into Avaya every day and exporting the reports, I want to schedule them to run every day or every week, etc. This would mean that I can go into the folder specified and find the report for that day or the previous day, etc. all saved in there.
This may be a problem with Avaya, which you can't help me with, but I thought I followed the steps they specified and then told me to schedule a task. Let me know if you have any ideas.
Thanks in advance.
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It looks like you have to go to the Avaya documentation but you still might want to post the command used to make it happen manually. I'd like to see it.
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I'm not exactly sure what you mean by the command... I go to Start -> Programs -> Accessories -> System Tools -> Scheduled Tasks. Then click on Add Scheduled Tasks which takes me through a Scheduled Task Wizard, where I specified the program I want Windows to run (the Avaya report that I exported from Avaya), the frequency, etc.
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I see what you mean now. You just add the name of the program, which might be avaya.exe or something like that.
It could be that the program has command line switches. If you open a command prompt and CD to the directory where the .exe is and type:
avaya.exe /?Does it give a list of possible switches?
For example: -o output file
So if you ran: avaya -o output.xls
it would send the report to a file names output.xls
avaya.exe is just an example. Use the correct name of the .exe.
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