I have a slightly different problem with "saving personal settings". Aside from the standard "Default Users" and "All Users" I utilize the "Administrator" user to install/ uninstall software, burn CD/DVD's, run cleaning software, edit the registry etc. I created another user to perform every-day tasks. I usually use this to surf the web, email, write correspondence and all the other mundane daily tasks. When I log off of this user or simply re-boot, "saving personal setting" takes an inordinately long time to finish. Oddly enough, simply shutting down doesn't take long. If I am logged on as "Administrator", re-booting or logging off is very quick. The ntuser.dat file for Administrator is actually larger than the one for the secondary user. The same software runs under either user, so I doubt that running software is causing the problem. Any suggestions

Apparently there a number of causes of this problem all centering around an inability to unload a registry hive and taking approx 60 seconds of attempts to do so before giving up. Usually shows up in the event log as: Error Userenv 1000 Apparently there are enough of these types of problems that MS has written a separate fix. UPHClean.exe http://www.microsoft.com/downloads/... Worked for me.