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Problem installing printer

February 8, 2009 at 21:36:29
Specs: Windows 2000, P4 1.8

I have a IBM T30 laptop that has Windows 2000. I tried to install a printer but get the following dialogue box message" Printer operation cannot continue due to lack of resources. The print subsystem us unavailable." Can anyone tell me what this means and how to correct it. Thanks in advance.

dkitajima@excite.com


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#1
February 9, 2009 at 04:51:49

What type of connection is in use for the printer?

What service pack is installed to Win2000?

What model printer are you trying to install?


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#2
February 9, 2009 at 08:03:39

And, are you installing the software first?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#3
February 10, 2009 at 22:21:29

My connection is a serial connector, I have Service pack 4 installed and the printer is a Hp Deskjet 612C. As for software, I have the disk, the message dialogue box comes up when I click on the add a printer icon. I had the printer installed before but I got a virus and after I removed it, I noticed when I later tried to install the printer is when I am having problems. Bottom line is when I hit the add a printer icon is when I get that message dialogue box. Hope this helps.

dkitajima@excite.com


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Related Solutions

#4
February 11, 2009 at 06:33:18

But are you installing the software BEFORE connecting the printer?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#5
February 11, 2009 at 07:31:39

You say you have the disk. Does that disk contain print software as well as the drivers?

If so, look in Control panel> add/remove programs for that print software. If found, select to remove it. If you then get options other than remove completely you can attempt to modify or repair, as the case may be. If no other options are available then I suggest you remove the software program and reboot.

Then it may help to run a registry cleaner on the system to cleanup and remove reminents. CCleaner has a good, safe registry module and the cleaner module is excellent.

After running the registry cleaner reinstall the printer as per the instructions on the disk.

One other item to note. Verify the parallel port is enabled in the BIOS and is set to the type of port required by that printer. That info should be in the manual. There are multiple settings in the subleading for the parallel port. Like SPP, EPP, etc.

Below is a link to the HP site for drivers and manual for that printer.

http://h10025.www1.hp.com/ewfrf/wc/...


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