My OS - Windows 2000 Pro. Pentium 111 1Ghz w/256K cache. 60.0GB IBM ATA/100 (100B/s, 7200rpm). 512MB ram 256X2 SDRAM DIMM. Here is my problem with Outlook Express. When on Administrator when I click on Outlook Express 6 , it will not load but freezes up and just grinds. If I create another user profile Outlook Express will load fine. I beleave I have bad files or a conflict with my profiles in Outlook Express. Also Outlook Express dose not show up in my add and remove programs section so I can not remove it that way. I tried a Exployer repair and even went back to exployer 5 and did repair on 5 also. I am now back to running exployer 6 and have service pack 2. What is the best way to eliminate Outlook Express from my computer ? Remember it is not in my add and remove programs and I also am unable to open it. I do have Outlook Express files in my Administrator/program files but that is it. I can't run my antiVirus or defrag. because as soon as these actions hit the Outlook Express files they freeze up. I really want to get rid of Express BUT HOW ? I am using Outlook instead so I really don't need Express.

Outlook Express is packaged with IE. there is no seperate remove program feature. sounds like something with admin accoutn is corrupt. Go into C:\Documents and Settings\administrator\Local Settings\Application Data\Identities\ click on the folder that is there (some long alpha-numeric string) then go to Microsoft folder and delete the Outlook Express folder. Maybe this will clear out the files that are corrupting the system. Good Luck!

Hello Clark : i found this below on http://www.tomsterdam.com Please let me know if this worked Good Luck Thanks Theo OE won't even start : This is usually caused by corruption in the Identities registry keys. Open Regedit and export the entire HKCU\Identities key, then delete it. Double-click the saved *.reg file you exported and then try opening OE. If OE still fails to open, export each sub key HKCU\Identities\{GUID} sub-key to its own *.reg file, then delete the entire HKCU\Identities key again. Double-click each of the GUID *.reg files and then Open OE. The New Account wizard will begin, but just click cancel, as you are going to bypass this first default Identity. Click File| Identities| Manage Identities and try switching to your old Identity. If this is successful, you can then delete the new empty Identity from the Manage Identities dialogue. If this fails and OE will still not start, you will have to again delete the HKCU\Identities key, open OE, set up a new Identity and import your mail folders from the previous Identity. More information, including detailed instructions, can be found in the MS Knowledge Base article Cannot Start Outlook Express 5 .