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Started up computer (which is running Win2k Pro).
Connected to Earthlink.
Opened up Outlook Express (5).
All messages in inbox displayed:
"Unable to display message. Check your computer for disk space." or something like that. (Disk space OR memory is NOT an issue.)
So I closed Outlook.
Reopened Outlook.
Only one message in inbox (It's that "Welcome" message that you get on a new install.)
All other folders are as normal (no missing messages).Where the heck did my Inbox messages go and how do I get em back?!?!
Thanks in advance for your help,
-Marc
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Look in the Options folder in the TOOLS catagory and find out if you have Outlook setup to empty Inbox and/or empty deleted folder on closing. There are tons of options and you should make sure you have them set up correctly.
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My problem too. Updgraded to SP2 for WIN2k and seems to have gone away. I talked to my servers, ISP's etc. No one heard of problem. One of the IS guys at work thought it was a virus. Everyone said the same thing though. Update. Good luck. I still cant find the files.
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I have also seen this problem. About 4 different times over the last 2 months. It started happening after I upgraded to IE and OutCrook Express 6.0. I usually keep messages around awhile, so my inbox always has messages, but again today I started it up and I only had three messages. Two that were sent today and one "Welcome to Outlook"
Every time this has happend the first or only message in the inbox is the "Welcome to Outlook..." message.Since it doesn't happen all the time it can't be the setting in tools, unless their is some threshhold value. The Virus thing is interesting, although I have the latest Mcafee installed.
Anyone have an update?
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Well, I posted this two months ago and still, no one knows enough about it to find a fix. I am still getting an empty Inbox every once in awhile. I wish there were a better alternative to OutCROOK Express. Microsoft's KB site doesn't even mention anything about it.
Still waiting...
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ARGH! Happened to me again today. This has been an ongoing struggle with my Win2K SP2 box.
As far as I know, there is nothing you can do to prevent this aside from maintaining a _good_ back up; my inbox.dbx was NOT backuped last time due to file locks... dammit, waste of time.
Empty or missing each time is C:\Documents and Settings\Paul\Local Settings\Application Data\Identities\{XXXXXXXXX-2CAB-4142-8ADA-XXXXXXXXXXXX}\Microsoft\Outlook Express\inbox.*
I have Mcafee installed, in fact I just upgraded it last night. I wonder if IT is responsible for this.
I used to suspect that my domain controller with Roaming profiles created this problem, but I've since (after last time) disabled the roaming profiles so the problem is elsewhere.
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I started up this morning and found the very same problem. I too have Windows 2000, Outlook Express 6 and McAfee 6.0. I upgraded to SP2 and I still have the problem. My work around was to create a rule for all messages. Whenever a new message arrives it is immediately copied to another folder. Although it is clumsy it does work. Already today I've lost message out of the inbox but the copy in my alternate folder was fine. I'll keep it this way until someone tells me how to fix this thing.
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Carol, that's the best thing to do until MS fesses up to this flaw. It is not a virus. But be warned, I have had other folders cleared by this flaw as well... I'm trying to narrow down the cause and will post here if I get any new information. Until then, I'm backing up my entire Identity folder daily (as well as filtering messages into a sub folder in Outlook Express via 'message rules').
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It is McAfee! Check their site for the latest update... they show on the list of bug fixes
"•Fixed Outlook Express inbox deletion issue."
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