Outlook causing Dr. Watson error
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Original Message
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Name: Geoff Wessel
Date: September 10, 2002 at 14:12:56 Pacific
Subject: Outlook causing Dr. Watson error
OS: Windows 2000
CPU/Ram: P3, 128MB RAM
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Comment: I am seeing a Dr. Watson error that happens with my user in Outlook. This error occurs when the user tries to print more than 1 document at a sitting. The user has Outlook 2000, as part of Office 2000 Premium SR-2. I have the full Dr. Watson log entry but here is the beginning header for space reasons on this board: Application exception occurred:
App: (pid=944)
When: 9/5/2002 @ 13:52:47.666
Exception number: c0000005 (access violation) *----> System Information Task List <----*
0 Idle.exe
8 System.exe
144 SMSS.exe
168 CSRSS.exe
164 WINLOGON.exe
216 SERVICES.exe
228 LSASS.exe
424 SVCHOST.exe
456 spoolsv.exe
544 ati2evxx.exe
560 SVCHOST.exe
588 ntrtscan.exe
616 regsvc.exe
656 mstask.exe
704 tmlisten.exe
768 WinVNC.exe
876 explorer.exe
936 atiptaxx.exe
972 Apoint.exe
1000 prpcui.exe
1016 PccNTMon.exe
1024 wcescomm.exe
1044 deskflag.exe
908 ApntEx.exe
1136 MAPISP32.exe
944 OUTLOOK.exe
1148 DRWTSN32.exe
0 _Total.exe If more detail from the Dr. Watson log is needed I will provide. Thanks again. --- Geoff
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Response Number 1
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Name: dan
Date: September 11, 2002 at 06:38:18 Pacific
Subject: Outlook causing Dr. Watson error |
Reply: (edit)if you are using exchange server, delete the profile and re-install outlook
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