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Outlook can't connect to exchange

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Name: Ian
Date: August 18, 2003 at 08:14:17 Pacific
OS: Windows 2000
CPU/Ram: p4 256Mb
Comment:

Have a pc at a client site that is running Outlook 2000 and connects to MS Exchange 5.5

Today the PC won't connect and comes up with the message your microsoft exchange server is unavailable, retry or work offline.

All other PC's can connect to exchange and the user who has a problem can log on to another PC and collect their email.

Have tried removing Outlook 2000 and reinstalling, installed a new network card and removed the PC from the domain and re added to the domain and still it won't work.

Anybody any ideas as this is becoming a complete pain.

Regards

Ian



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Response Number 1
Name: DallasMalu
Date: August 18, 2003 at 10:46:56 Pacific
Reply:

1. It could be the properties setting on the outlook client (look in the MS Exchange server name).
2. Make sure connect using LAN is checked.

DallasMalu



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Response Number 2
Name: itobin
Date: August 18, 2003 at 13:53:41 Pacific
Reply:

can you ping any hosts? if not thats where to start

www.ciscobraindumps.co.uk for better forums


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Response Number 3
Name: Ian
Date: August 22, 2003 at 07:49:09 Pacific
Reply:

Thanks for the responses.

Found the following link http://support.microsoft.com/default.aspx?scid=kb;EN-US;155048

Followed the instructions and ended up having to add the Microsoft Exchange Server to the HOSTS File. This consisted of IP Address and Server Name.

Everything is now working.


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