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Office2000 remove/install problems

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Name: aero
Date: November 7, 2002 at 04:55:33 Pacific
OS: Win2000
CPU/Ram: 600/128
Comment:

I'm trying to uninstall an Arabic version of office2000, so that I can install the standard version. However, when I try to uninstall it I get an error message saying that the installation package is not available. I've tried deleting the office folder and all office files as well as removing it from the registry with x-setup, which seems to do the trick, but when I install the standard version of office it still ends up with all the Arabic settings and claims to be the Arabic version - which starts up in Arabic even when English is set as the language. The regional settings for the computer are set to a European country, and I've even disabled Arabic in the OS, but it still starts up in Arabic.

I had initially tried to install my standard version of office thinking it would overwrite the previous (Arabic) installation but it just installed alongside it, giving two Office installations, both Arabic.

This is cracking me up, some please help.



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Response Number 1
Name: Blamm
Date: November 7, 2002 at 06:00:47 Pacific
Reply:

Ya lost me here.. "I had initially tried to install my standard version of office thinking it would overwrite the previous"
What is a "standard" version ?
Boot into safe mode...(f8) while booting. and remove Allah's version while in safe mode.Clear Office from the registry while in there.
Re-boot
Reinstall Bill Gate's version.


0

Response Number 2
Name: CleoTechtra
Date: November 7, 2002 at 06:15:56 Pacific
Reply:

1. Uninstall the 2nd version completely
2. Uninstall all the printers on the PC
3. Reboot the PC and log on localy only. OFF the network
4. Put the install CD in the drive and open the 1st version of Word. On the Help Menu, Click 'Repair Office'
5. After the repair, reboot the PC and log on locally OFF the NW
6. Open Word & finish any configuration
7. Reboot & log on locally OFF the NW
8. Use the CD to uninstall this version of Office
9. Reboot the PC and log on locally OFF the NW
10. Install Office in the right language
11. Reboot & log the PC back onto the network
12. Open Word & finish any configuration
13. Reinstall the printers

good luck!
cleo


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Response Number 3
Name: aero
Date: November 8, 2002 at 00:43:44 Pacific
Reply:

Hey, thanks Cleo, that worked just fine. Just to clarify for Blamm, by 'standard' I meant the English language version you get in most countries - the Arabic version differs in a number of ways besides just the language settings.


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