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Office install error W2K
Name: Lee Date: January 18, 2001 at 10:53:00 Pacific
Comment:
When installing MS Office on W2K Pro workstation the install commences okay, but stops prematurely with the following error: "Error 2103 installation cannot continue due to an error" I have downloaded the W2k Service pack 1 and updated IE to 5.5 but this has not helped.Any idea/help with this problem would be appreciated.
Name: MneMonix Date: January 18, 2001 at 22:38:13 Pacific
Reply:
When an Office product fails the inital install you should goto add/remove programs and remove it AND run a utility from Microsoft. Eraser 97 or Eraser 2000 to complete the removal of corrupted registry entries that will prevent reinstallation from completing successfully.
OFF2000: How to Completely Remove Office CD1 on Windows 2000 | Article ID: Q252566
OFF2000: How to Completely Remove Microsoft Office CD1 | Article ID: Q219423
Just make sure you get the right remover, Eraser 97 if for Office 97 Professional, Eraser 2000 is for Office 2000. Then attempt a reinstall. Hope this helps
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Response Number 2
Name: Diwk Date: January 20, 2001 at 15:32:58 Pacific
Reply:
I think I have a patch for that. Mail me to remind me and as soon I get back to work I'll mail you the patch.
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Response Number 3
Name: Alfonso Date: February 11, 2001 at 17:30:40 Pacific
Reply:
I had the same problem and i discovered taht the best way to resolve the probles is installing office 2000 from safe mode on the windows 2000, i did that and the instalation worked just fine.
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