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Ntbackup not working

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Name: Tom
Date: August 29, 2003 at 09:28:34 Pacific
OS: 2k Server
CPU/Ram: PIII1.26/1280
Comment:

I have a IBM xseries 232 with win2k server and a Seagate DDS 4mm tape drive. Archserve was installed, but has since been removed. Ntbackup will not work. When I try to do a manual backup I get the following message - "Removable Storage did not mount the requested media. The operation was aborted". After reading some of the posts here I checked out the Computer Management. The tape is listed under the removable storage but has a red X on icon and all attemps to Inject, Eject, or Inventory all result in the following message - "A resource for this operation is disabled". Also, whenever I try to do anything with tape such as Prepare, Mount, or Dismount i get the following message - "A resource for this operation is disabled". Any help will be greatly appreciated. My server is a single server, and all I am trying to do is create simple backups. I have looked into Veritas, ArcServe and a few others, but they are far more complicated and complex than I need. I have also downloaded the lastest drive from Seagate for my tape drive. Thank You



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Response Number 1
Name: stevesemm
Date: August 29, 2003 at 10:16:48 Pacific
Reply:

My experience with ArcServe, I would bet that buggy software has caused your problem. Check to see if upon the uninstall of ArcServe if the services are gone especially the ArcServe Tape Engine, if that service is there it may be causing you to not be able to use your device because it has it occupied.


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Response Number 2
Name: Tom
Date: August 29, 2003 at 12:46:08 Pacific
Reply:

Thanks,

I checked my services and could not find any reference to any arcserv services, either running or stopped. Is their anyway to re-install ntbackup to reset everything?

Thanks again


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Response Number 3
Name: stevesemm
Date: August 29, 2003 at 13:45:49 Pacific
Reply:

Any errors in the event viewer?


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Response Number 4
Name: shayivor
Date: August 29, 2003 at 16:46:19 Pacific
Reply:

I had the same problem a while back after uninstalling arcserve. When arcserve is installed it takes 'control' of the backup device from windows. I cannot remember exactly how, but I know I had to reinstall arcserve and 'free' the drive again. Sorry I cannot be more specific...


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Response Number 5
Name: Analyst
Date: August 30, 2003 at 17:36:34 Pacific
Reply:

To add, I really hope you're not planning on scheduling backups with NTBackup with tape. NTBackup does not work well at all when trying to schedule. This is because each tape is labeled with a GUID, and Removable Storage always looks for that tape GUID and label when doing a backup, so mixing tapes is not an option, and you virtually have to recreate the job when you replace tapes. Even then, it still fails a lot. The catalogs are always getting corrupted, and it can take hours to re-catalog a tape when you have to do a restore, and that's if it works. Trust me, I do side work for small buisnesses that don't have the budgets for expensive backup programs or the amdinistrative overhead it takes. It is just not worth the effort.

If you want a solution using NTBackup that has worked really well since we started it, backup to external hard drives with firewire connections.
1. Backing up to hard drives is much, much faster and more reliable that backing up to tape.
2. Hard drive gives you a lot better cost value per available space in the long run than tapes do.
3. NTBackup does not care about GUID and labels backing up to hard drives like it does with tape. You can schedule backups and have them run without the worry or trying to use NTBackup and tapes.
4. NTBackup doesn't keep catalogs when backup up to files on hard drives, but who cares! It takes the NTBackup utility all of 10 SECONDS TO CATALOG A 10GB BACKUP FILE! Whereas it's taken me 2 hours to recatalog a tape; and again, that's WHEN it works.
5. You can use internal removable hard drives, but I say externale drives because it makes it easier to swap drives and you don't have to shut down the server.
6. VERY IMPORTANT! I say use firewire because we first tried USB 2.0, but we had problems with that. It looked like a buffer overrun problem with the backup utility. Probably because its such a large file and USB is not full-duplex. But ever since we switched to firewire, it's worked like a charm.

So these are things you can consider. Otherwise, go with Backup Exec next time.


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Response Number 6
Name: Tom
Date: September 3, 2003 at 07:25:47 Pacific
Reply:

Thanks for the info.


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