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not shutting down

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Name: g12345567
Date: July 11, 2003 at 08:10:00 Pacific
OS: win 2k pro sp2
CPU/Ram: duron 1200
Comment:

since upgrading the sound card on my computer from "sb 128 pci" to "sb live value digital"
windows won't fully shut down anymore.
It hangs on a blank blue screen.

The Sound Card using generic win 2k Microsoft bundled Drivers.



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Response Number 1
Name: Adnan
Date: July 11, 2003 at 14:11:57 Pacific
Reply:

Hi,
Try to have backup of registry, every time, you installed a software or add a hardware.

1, try to uninstall the driver
2, take backup of the registy and then reove entries for sound card from Registry.

Thanks


0

Response Number 2
Name: g12345567
Date: July 31, 2003 at 21:14:23 Pacific
Reply:

The soluition was to replace windows 2000 pro with windows xp pro

now everything is sweet.

The pc was an amd duron 1200 with 512mb ram
and a sound blaster live, tv tuner, and rellmagic hollywood + card.

With windows 2k installed with either a sb live card or Service pack 3 installed it just crashed when trying to shutdown.

Now that windows xp pro installed with all updates everything is ok.


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